I am terrified of the dentist but after having a root canal done here my opinion on dental care has totally changed! From the first time I called for an appointment the reception staff treated me with complete courtesy, professionalism and a friendly relaxed manner that put me instantly at ease. They are flexible and accomodating with appointment times and very understanding especially if you are in pain. When I arrived for my appointment I was impressed by the offices and the warmth by which I was greeted by receptionists. These women are clearly well trained and are happy working there. The nurses are just as impressive, comfortable making chit chat to relax you before your procedure and makes an effort to remember and use your name. Then there is the dentist - WOW! He is so friendly and talks you through each step of what he is doing and makes sure you are comfortable with what is happening. He is very highly skilled and again, patient and empathy towards my fear was very obvious! I would recommend this practice to anyone who will listen as it is very rare to recieve such a high level of customer service these days!