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Zoo Computer Repairs

100% of customers recommend Zoo Computer Repairs

Customer Reviews for:
Zoo Computer Repairs

06 Apr 2020
Good job, thank you!Good job, thank you!Good job, thank you!Good job, thank you!
06 Apr 2020
Luke provided excellent service - prompt, courteous, competent. Highly recommended
01 Apr 2020
Robert was very patient dealing with my very limited tech knowledge. He went out of his way to ensure I had continued access to outside world during this crisis. I would highly recommend him as he is both very efficient and has very good focus on the needs of his customer
31 Mar 2020
Greg was amazing today. Very grateful that he fixed my internet issue so quickly and efficiently. I highly recommend. Thank you again and I will definitely return.
30 Mar 2020
Covid19 notwithstanding, Greg had us back in business within 48 hours, building a desktop to replace our failed laptop. Brilliant
22 Mar 2020
Because of the prompt and professional service that our business received when we encountered an issue with our desktop on the weekend. All fixed. Great service. Thanks.
19 Mar 2020
Robert was able to tune my pc to be faster than before! I'll highly recommend asking for his help if you're looking for assistance regarding your computer. He was able to answer all my questions and happily show me how everything worked. 10/10
13 Mar 2020
Excellent service, worth more than 5 stars. Robert's explanation of things was clear and understandable, and went that extra mile. Cannot recommend him highly enough.
11 Mar 2020
Top customer service and top service and professional staff like Hamid made my experience very pleasant and easy. Thanks
10 Mar 2020
Luke and Greg provide excellent service! They have always resolved any issues I have promptly and effectively. Invaluable!
10 Mar 2020
I can’t recommend them enough - brilliant customer service, fast replies, clear communication, excellent quality, and will always give you the highest value for money possible. My whole family have been going here for repairs and won’t go anywhere else. Thanks for your brilliant service!
27 Feb 2020
Fantastic!! Contacted Zoo Computer Repairs with MAJOR computer issues. Fixed fast, Cost effective and most importantly the follow up help I needed was great. Highly Recommended
24 Feb 2020
I have used Robert for my business where he rectified the issues found. This time I had his co-worker Hamid come to my house and he correctly identified the faults on two computers. I will never us another computer repairer again. Honesty, reliability and professional are not enough to describe this company. Thanks Robert and Hamid :) Paul & Helen Geronimos :)
20 Feb 2020
Robert fixed my computer,no fuss, professional job. Same day service.
19 Feb 2020
Absolutely the most helpful computer repair I have engaged with. I couldn't recommend Zoo Computer Repairs highly enough. Great people.
18 Feb 2020
Robert was patient and knew his 'stuff'. A difficult problem was resolved without fuss.
13 Feb 2020
Robert was professional and honest. Got the job done same day. Will use again if required.
07 Feb 2020
Prompt, professional service. Were able to fix the problem quickly.
05 Feb 2020
Thanks for your extremely prompt response to my query, and subsequent resolution of the upgrading to Windows 10. Very happy with the result and would recommend Robert to anyone who is looking for a professional speedy upgrade. Much appreciated!
04 Feb 2020
Very prompt, friendly service. My go to service for all future computer needs as well. Great price! I’m thankful to have found these guys.
15 Jan 2020
Luke fixed my precious hard drive and retrieved important data that I thought was corrupted. He went above and beyond to assist me with trying to convince the luddite in me that the final pet needed to be fine and it was possible to do it myself. And it worked! Fast, reliable, efficient service. I wouldn’t hesitate in my recommendation!
13 Jan 2020
Used these guys and was very happy with their service and communication. Would recommend them to anyone including commercial service.
12 Jan 2020
Reliability and honest service. Fixed the issues and explained why and what was done. I have used this company in the past and totally recommend.
06 Jan 2020
Luke did an excellent job of rectifying some faults with both our notebooks and upgraded the hardware on both machines to perform much faster. Highly recommend these guys for notebook repairs and upgrades and good advice.
04 Jan 2020
I found Robert to be very helpful and knowledgeable on very short notice. Very pleasant to deal with. Leonie
04 Jan 2020
I can highly recomend Robert the Tech how did my job is very clever know's his work I am now going to use Robert for any other problems I have
31 Dec 2019
Working with Greg was fantastic as he very friendly and aimed from the outset to help me as best he could given the circumstances of my computer. He went above and beyond what I was expecting. I will absolutely go to Zoo Repairs in future for any computer need that I have and will recommend them to friends and family.
17 Dec 2019
Great service, Luke was able to assist us with my sons laptop in no time. Will be happy to recommend them to anyone.
10 Dec 2019
I found the service excellent. Hamid was punctual, efficient and pleasant to deal with. I would not hesitate to use Zoo Computer repairs again
28 Nov 2019
Robert was absolutely awesome with solving my many computer problems, He is very knowledgable, and very patient with someone who is very IT "illiterate". Would recommend Robert to everyone with IT problems. THANK YOU, Robert!!!!
17 Nov 2019
Thank you Robert for the remote clean up of my computer, which is running so much faster now. So convenient and stress free. Very satisfied and thoroughly recommend.
01 Nov 2019
Thank you for the smooth and speedy resolution to my computer issues. Excellent service from Greg, first in diagnosing, then providing a interim solution to keep me operational and finally upgrading my system.
28 Oct 2019
Quick, polite and efficient .... could not ask for better service. Hamid was excellent and everything was completed in the best possible time.
28 Oct 2019
Robert was very helpful and put me onto Hamid who expertly upgraded my laptop as requested and not only that, did it overnight so I could collect it the next day! Thanks guys!
24 Oct 2019
I found Robert and Hamid to be very knowledgeable and polite, with good feedback. The problem with my screen was explained clearly and repaired very efficiently. I would use them again and reccomend them.
24 Oct 2019
Robert was most helpful and did an amazing amount of work in the hour he was here. I feel that I am not alone and have a friend to call if needed
23 Oct 2019
Excellent remote service from Robert. Very knowledgeable about computer operations with Outlook problem solved and PC working much faster than previously. Thank you.
21 Oct 2019
Prompt reliable service from both Robert with my personal laptop and Hamid with technical problems at The Salisbury Centre. Much gratitude to you both.
09 Oct 2019
Luke is did a fantastic job in repairing all of our PC issues. It was complicated & his knowledge base is exemplary. Even when I had extra questions after he left he was happy to answer all of them.
03 Oct 2019
Luke did a great job on repairing my iMac, great in recommending the correct hard drive for my requirements. Will definitely use their service again for repairs/upgrading my equipment. Cost of repairs very reasonable.
02 Oct 2019
Outstanding service. Hamid began work immediately despite my reassurance that the macbook wasn't needed back urgently and went out of his way to save me money! I have no hesitation in recommending Zoo to other design professionals.
02 Oct 2019
Robert was very helpful in solving the problem and then cleaning up my computer and then explaining in my language what he had done. Also felt comfortible in letting Rob take over my computer. Not sure about the value as I have never had to get help before.
29 Sep 2019
I keep coming back to Robert time and time again for all my computer problems - be it for upgrading, technical support, getting me out of computer crises etc, Robert fixes the lot! He is incredibly knowledgeable and talented about finding the root of a problem and coming up with the best solution. He keeps you informed of what he is doing every step of the way and provides excellent follow-up advice and support. And he is a genuinely nice guy as well! I would not trust my computer to anyone else. I can't recommend Robert highly enough!
26 Sep 2019
I am a technological dunce but the proprietor was generous with his time, very patient, and explained the process as he went. He went out of his way to give me a good deal and assured me of further support if I should need it.
25 Sep 2019
A job well done and highly recommended.
18 Sep 2019
Went out of his way to assist. Very friendly, trustworthy and fixed the problem. He also set up my computer to be more user friendly and was able to do this all remotely. I would highly recommend.
18 Sep 2019
Trust worthy and reliable and makes time to fit you in. highly recommend. Thanks
18 Sep 2019
very helpful, came same day, did the job well,
16 Sep 2019
Competent and friendly service at a good price. What more can you expect?
12 Sep 2019
I would recommend Robert from Zoo Computer Repairs to anyone with Microsoft Windows issues. He diagnosed the problems and resolved the issues quickly and competently. Problems that existed for weeks were resolved within the hour.
02 Sep 2019
luke i am so grateful to you. you were kind and patient to this old girl "me". after 7 years my apple was ready to retire ! I now have a DELLightful, DELLicious and DELLovely computer. happy. your knowledge and expertise was amazing. the love you have for your work shines through. i highly recommend this company.
30 Aug 2019
My computer threw all that it could at Luke and he managed to fix it. Luke was extremely polite and great to deal with, yes I would recommend this company for all of your computer worries. Thankyou
27 Aug 2019
I'd highly recommend Zoo Computer Repairs. As a Mac user, Hamid's expertise was reassuring. The fast r,esponse and efficient turnaround was excellent and to top it all off, it really helps to have tech people acknowledge your needs as a user. So although he recommended certain upgrades, he understood the possible compatibility issues etc that I could encounter and found a good solution. Couldn't have asked for better service.
23 Aug 2019
I can Recommend this Service to anybody and i'm Happy with this Remote Repair
17 Aug 2019
vincew562 from Cedar Vale
Robert gave prompt service, communicated well and fixed the problems. I had a good outcome and recommend Robert to anyone. Vince
13 Aug 2019
Prompt service, good outcome. Good experience all around
12 Aug 2019
Great and efficient! I would highly recommend Robert to anyone.
12 Aug 2019
I would certainly recommend Robert's work. He set up my new printer. i had tried and couldn't get it to work but he fixed the problems in no time. Give him a call, he will respond quickly and get the job done well.
05 Aug 2019
We are very pleased that we got Robert out to help set up our computer. He set up the printer as well as the email and gave us advice on how to use it. He was able to copy all of our data across onto our new computer as well. A very honest, reliable person Thank you Robert
02 Aug 2019
These guys know what they are doing, great advice, timely service, and machine fixed. Resurrected an aged MacBook Air and gave good advice going forward. Will be looking to upgrade a couple of laptops (non-Mac) now as confident the upgrades will turn the old clunkers into retro speedsters.
30 Jul 2019
Rob responded within half an hour to my initial contact, understood my issue and immediately explained how the issue could be solved. The work was done within a couple of hours with extra actions to improve my computer's accessibility, offered future assistance should I need it. Altogether an excellent service. Thank you Rob.
29 Jul 2019
annm560 from Mount Gravatt East
great personal service very knowledgable and makes complicated topics more understandable. Help me with an ad blocker that makes my internet connection faster as well as explained how NBN works and stuff.
25 Jul 2019
Fixed everything that needed to be fixed plus more and saved me money in the process by recommending a free virus scanner. Would use again. Didn't call me an idiot because i got the password wrong as well.
24 Jul 2019
I am a repeat client and do not hesitate in recommending Robert. He is all you would want in an IT expert - efficient, knowledgeable, helpful and friendly. Great value for money service but above all trustworthy, reliable and goes the extra mile...thank you!
10 Jul 2019
I would very much so recommend this business. Prompt reliable trustworthy excellent value for money service.
05 Jul 2019
Greg had previously done work for us and as last time his work for us this was as friendly and efficient as before with minimum down time. I would highly recommend his services.
29 Jun 2019
Very courteous and didn't make me feel inept over my stupidity with my particular computer problem, High 5 Rob
27 Jun 2019
Rob was very efficient and easy to deal with. i would highly recommend his services.
25 Jun 2019
Prompt personal service. Kept me informed during the repair and told me what was possible and not possible. Friendly home pick up and delivery. Charged as quoted with no extras.
25 Jun 2019
Very prompt service; Rob is extremely helpful and knowledgeable. Took the time to try and find the exact cause of my computer's troubles and spent enough time and parts to achieve a really wonderful result.
24 Jun 2019
Great, professional and speedy service. Thanks Rob
24 Jun 2019
Rob is courteous, efficient, knowledgeable and trustworthy. Notwithstanding that the problem was out of my control, Rob was able to find a work around solution. I have confidence in his integrity and competence and recommend him unreservedly.
20 Jun 2019
Rob has been a lifesaver for us! We had some major IT issues and called on Rob and he sorted them all for us and provides us with ongoing services as needed. We would be lost without him. Highly recommended!
17 Jun 2019
Great service and managed to retrieve all my data from a dead hard drive. Really impressed that he said "we can fix this" rather than ( oh you'll be up for a new computer ).
16 Jun 2019
Highly recommend. Robert was prompt, upfront and even came out on a Sunday. Will definitely be my go to computer guy.
12 Jun 2019
Highly recommended. Robert was prompt, immediate and very professional. Great service. My laptop was compromised with a suspected virus. Norton did not find the virus, but Robert identified it and cleaned the computer. Well done.
04 Jun 2019
Robert was great, for someone like me who knows diddly squat about computers, he quickly solved the problem, gave me a quick lesson on some basics and continued to a 'clean up' of my computer even after he'd fixed the problem. No hesitation in referring his services
30 May 2019
I found Robert to be extremely helpful, prompt and knowledgeable which a greatly important when your IT and computer play such a pivotal roles
26 May 2019
I've recently had my slowly fading laptop revitalized by Robert. He was extremely helpful, courteous and patient. He explained everything to me as he went and I was able to get my laptop back promptly and it is now whizzing along almost like a new one. I would highly recommend Robert for any computer issues.
18 May 2019
AEB Services Pty Ltd is a Family operated Transport Company , which transports freight all over Australia It is very important to us to keep our computer systems in good order. AEB relies solely on Zoo Computer Repairs to help us in this area of our Business. We would highly recommend Robert and his team.
17 May 2019
Robert, I would like to say I am very pleased with your knowledge and curtesy and patience that you showed. I felt comfortable talking to you and following your instructions. Regards Tom Challis
13 May 2019
Robert was excellent. I had a problem with Outlook and it was hard to fix. Robert did not give up and even helped me on a Saturday night when it was still not resolved. Would not hesitate to recommend Robert.
06 May 2019
Rob, it is always a pleasure working with you, punctual, cooperative, punctual, traits you do not find in many people. I really hope your business continues to grow.
05 May 2019
raym45 from Cleveland
What can I say? Robert is an excellent computer technician, had my computer problems sorted in less than one hour. I would highly recommend him to anyone needing his services. Also his manner is to be highly praised. Ray MacCarthy
04 May 2019
Very prompt and honest service, I highly recommend Robert to fix your computer problems.
01 May 2019
Thanks Robert - Complex problem sorted out with dilligence and exceptional skill. Couldn't have asked for better service. Once again ... many thanks Robert
30 Apr 2019
I had problem with my laptop, I rang Robert from Zoo Computer Repairs. He came out and fixed my laptop quick, and he was good at fixing the problem. He is quick and good. Knows what he is doing.
24 Apr 2019
I have had problems since end of March with my laptop trying lots of ways to fix it. Eventually I rang several repairers. Robert from Zoo rang me back. Best thing I did getting Robert to come to sort it all out. A big thank you for being genuine and polite and get my laptop working back to how it used to be.
18 Apr 2019
Hi Robert, When I phoned you in the hope that my old laptop could be repaired, I had already phoned 2 other repairers and they said it sounded terminal and I would be better to get a new one. You gave me your time and saved my old laptop and made it run like a dream. I’m super happy thanks. Vanessa
16 Apr 2019
Thanks again Robert for your great service and fixing the issues with my computer and setting it up properly. Also thanks for saving me $158 for software i didn't need.
13 Apr 2019
robert thank for your polite manner , efficiency with our commputer without your help we would still be in the dark! ken&kath
06 Apr 2019
Robert is extremely knowledgeable and helpful. Totally cleaned and reprogrammed my laptop and fixed long standing issues with my desktop. All done remotely working around when I needed to use them. Thoroughly recommend his services to anyone.
31 Mar 2019
I needed urgent support on a Sunday and Robert fixed my computer the same day. Efficient, friendly and easy to work with. Very reasonable cost also.
22 Mar 2019
Initial Contact with Robert was Excellent. Time frames were fast. Greg was friendly, patient, happy to explain everything, honest about what was and wasn't needed and definitely went the extra mile trying to save us some dollars. Very happy with our new computer and the service Greg provided helping fix issues with the second PC. Very knowledgeable but able to explain on anyones levels. Will definitely be a repeat customer. Thanks again and keep up the great work !
19 Mar 2019
Friendly and fast service, explained the issues that i was having and was able to fix it. also offered me a service that i could resume where we left off if there were any issues in the future. happy to support a local
13 Mar 2019
service was carried out competently and without dramas
12 Mar 2019
Greg was very knowledgeable, gave fast service, was reliable, took the time for questions and gave us good products.
11 Mar 2019
In 10 years of business I have used many IT Consultants. The guys at Zoo I would put at the top of my list for timeliness, service, being able to explain the issue so I understand it and the solution and value for money. As a business owner I would highly recommend Zoo.
11 Mar 2019
Robert gave me great service. i needed lessons on the basics of using a laptop and a printer. Step by step he showed me everything I needed to know and more. I am a slow learner but he showed a lot of patience while he was teaching me. Friendly service and good value for money.
11 Mar 2019
Robert is definitely one of the best going around, he's incredible, efficient, honest and affordable service have been a huge asset to our business. I can't recommend Robert highly enough- he's excellent.
06 Mar 2019
Fantastic service that was prompt and without any glitches. Fraction of the cost of repair quoted by the Apple store
05 Mar 2019
Robert, did a good job on my virus removal, and he is quick to get back to you if you have any on going problems.
27 Feb 2019
Very happy with service. Work carried out when convenient to me. I highly recommend this business.
27 Feb 2019
Great service very quick and efficient.
26 Feb 2019
Prompt,friendly and continued service. Thank you Greg.
25 Feb 2019
annec301 from Carina Heights
Robert is knowledgeable, gave me sound advise and I was not inconvenienced while the service was carried out as it was done remotely. Highly recommend him.
25 Feb 2019
The problem was solved speedily and with a friendly and courteous manner.
21 Feb 2019
Robert provided excellent and efficient service via remote login. He also explains what is happening very clearly. Highly recommended
19 Feb 2019
Former youth worker Rob has the temperament to deal with all my computer issues and give me sufficient confidence to head back overseas, for work, with renewed faith in my laptop. Rob is the business: highly competent, value-for-money, professional, calm and fast in what he does. I thoroughly recommend Rob
19 Feb 2019
Robert did an awesome job at updating my PC via remote access. It was so easy and my PC is running so much faster and no more pesky viruses! Service was extremely efficient. I will definitely use his services again when needed. Thank you
19 Feb 2019
watercolour-societyq from Holland Park
I would recommend Greg and Robert to anyone. prompt and efficient always. Reliable and knowledgeable. Thank you
30 Jan 2019
Robert was so helpful and professional. Happy to recommend to anyone.
30 Jan 2019
Robert tackled a trying and difficult problem with a Windows update gone-wrong. He kept us informed of progress, battled on and achieved the repair within a week. At all times, Robert was courteous and his service professional. A refreshing and welcome approach to customer service in these somewhat jaded times and much appreciated by us!
29 Jan 2019
Robert helped me to understand where I was going wrong with my concerns. He was courteous and took his time to point out the do's and dont's of where I was at. He has given me confidence in certain aspects in my limited knowledge of computing. A very approachable young man who I would recommend to my Family and Friends. Thank you Robert
29 Jan 2019
Very patient got the job done, happy to recommend robert to anyone else
26 Jan 2019
Robert went above and beyond what was reasonably expected to solve my software problem. He has the tenacity of an English bulldog! Highly recommended.
23 Jan 2019
Very efficient, reliable and trustworthy.
17 Jan 2019
Came to my house the next day and computer was fixed in less than an hour. Thank you!
17 Jan 2019
23mjt from Salisbury
Highly recommend Robert and team. They fixed my issue remotely within hours so minimal impact to my business. Thank you
17 Jan 2019
I had a problems trying to add new email address and had a few issues with my laptop and Robert did a awesome job fixing all the issues. Highly recommend.
17 Jan 2019
I had a broken DC socket on my laptop. Rang Hamid and had it fixed in a couple of days. Very happy with Hamid's work.
08 Jan 2019
Local, quick & knows what he is doing.
22 Dec 2018
Thanks to Hamid my iMac is working amazingly. Super service and highly recommended. I had a problem with the logistics board and he took care of it and cleaned things up for me!!
21 Dec 2018
Prompt response. Very understanding as I am a senior. Loaded on some helpful programmes. Will call them again above anyone else.
14 Dec 2018
great service, went the extra mile with my Asus Rog that fried itself with a faulter charger! recommend 100%
08 Dec 2018
Following a computer crash at a critical time, I spoke to a couple of other technicians, who did not appear interested in doing anything on the weekend. I then contacted Robert after reading the numerous excellent reviews on his website. Robert went out of his way to assist me, and while he could not fix the very old computer, he was able to download all the data, much to my relief, and build and install a new computer within a week. On installing it, he fully explained the operations of the new and updated programs in a way that I could easily understand. Thank you Robert for your excellent service.
06 Dec 2018
06 Dec 2018 The technicican was so knowledgeable. He worked very quickly and explained everything and I was so happy that I found him on Google and I would and will recommend him to anyone. Being an older person everything he explained made sense. I am one happy lady.
06 Dec 2018
As computer illiterate retirees, we were very happy with Robert. He set up our computer in a way that we know now what we are doing, he explained and put on paper everything we discussed, was very friendly and helpful. Would definitely recommend Robert to anyone needing an honest, reliable, knowledgeable computer technician.
03 Dec 2018
SeagullRob from Scarborough
Quick and easy to deal with. I had a 27 inch 2011 iMac with a dodgy on/off switch. The tech came and collected it as arranged on a Wednesday and dropped it back the following Monday. Not necessarily a cheap repair, but good value for the whole service package and a replacement whole-of-back-case. More convenient than lugging it to an Apple Genius Bar. At the age of the computer, maintaining Apple-only repairs for warranty purposes is no longer an issue. I'd confidently deal with them again. Cheers.
29 Nov 2018
After having another technician come out for two hours what started as a simple router replacement turned into something much bigger. My issue was put down to a line issue and the tech logged it and left. A couple of hours later my wi-fi did start to work but nothing else really worked so after a google search I found Robert who came over at short notice. My problem it would seem was a whole lot more than I can explain however the calm manner in which Robert worked his way through the problems as there was more than one was commendable. He kept me up to date on what he was doing and his composure let me know that while it was going to take time he would track it down and resolve my drama which he did. I hope that anyone who needs a good computer guy I can vouch that this is the guy you want to use. Regards
20 Nov 2018
Very knowledgeable and capable technicians...also very honest ....they could have done what I asked for based on info from Apple at enormous expense but they dissuaded me from that option as they pointed out I would be repairing a 15 year old computer with no benefits....same speed etc old IOS....they were able to rescue significant data from the HD cost very reasonable
13 Nov 2018
Great service. Robert was friendly and very helpful. He explained the problem clearly and gave us options to choose from. Would recommend him for any job.
08 Nov 2018
Highly recommend, problem solved expressing a clear knowledge in achieving the great outcome. Thanks Robert for this wonderful service.
06 Nov 2018
Brilliant service, thank goodness get things fixed quickly
31 Oct 2018
Very prompt service from Robert who was very patient and solved the issues I was having. A relief to have it all sorted.
29 Oct 2018
Service highly recommended! Prompt and gets the job done!
26 Oct 2018
Rob & Greg Great service saved my bacon on more than 1 occasion. never giving up on the task is the key to these guys & keeping our businesses rolling !!!
23 Oct 2018
Prompt reply from Robert. He remotely worked out the issue, picked up the computer and had it repaired by the next day. Amazing service and thorough knowledge of all issues.
23 Oct 2018
Lifesaver! Left Robbie a message first thing in the morning, he called back shortly after. Remotely fixed our Outlook issues in good time! Highly recommend.
18 Oct 2018
sent zoo a msg at 5am. Robert sent a text at 6am. Arrived at 2.30pm same day for complete set up and connection problems. Robert had better modem on board and all problems were solved within an hour. Have already recommended him to another within 30 mins of leaving. Great guy and value for money. Thank you Robert.
15 Oct 2018
Robert was very helpful and efficient. He guided me through remotely and fixed all my problems with no pain.
13 Oct 2018
Robert was so efficient and professional, we phoned him early on Saturday morning and he fixed our problem straight away.
09 Oct 2018
Robert returned my call straight away and made the whole process so easy. Results brilliant and great value for money. Would highly recommend to my friends and colleagues.
10 Sep 2018
Brilliant Service - I had multiple problems and Robert worked through each issue very carefully. He paid attention to detail - was a great communicator, kept me in the loop as we sorted issues out and checked everything multiple times. I am amazed and very happy I have found someone of such high calibre. highly recommend
07 Sep 2018
Very professional service - did what he said he would. Would highly recommend and will use them again in the future.
07 Sep 2018
Robert and Hamid, I am happy to report I was most satisfied with your customer service. I would have no hesitation recommending you to my friends and acquaintances. (holding executive positions on three levels - statewide, city wide and local - there are lots of such people)
27 Aug 2018
Zoo computer repairs are very knowledgeable/friendly and helpful. Robert is excellent and the company have a high level of service and advice I recommended Zoo Repair to everbody
26 Aug 2018
If you are looking for highest level service and advice consider Zoo Repairs. Robert is one of the most accommodating and knowledgeable people we have dealt with in IT. Our needs were quite complex and he had the perfect advice and offers the most excellent service at the most reasonable price. His availability and communication is second to none and we were 100% confident in handing over to him to resolve all our issues. Would not hesitate to recommend Zoo Repairs. You won’t be disappointed.
23 Jul 2018
Zoo Computer Repairs is by far the best IT company I have ever engaged for computer advice and problem solving. Robert is outstanding and I judge his abilities with the experience of having 25 years as a CEO in both the Public and Private Sectors.
13 Jul 2018
Zoo Computer Repairs are knowledgeable, quick, friendly and helpful.Mo helped us with our problems. What more does one want?
02 Jul 2018
I found Robert was very efficient and quick to understand my requirements. His service was friendly and to the point. his pricing is fair and excellent value. Would recommend him to my friends and anybody who needs some computer software help.
29 Jun 2018
Robert was professional and very helpful in connecting my printer. Standard fee charged although it was a lengthy job. Very friendly would definitely recommend Zoo Computer Repairs
06 Jun 2018
Did what was requested. Standard fee charged regardless of additional work. Approachable and friendly to deal with.
05 Jun 2018
Robert had a very professional approach and solved a major issue while also providing assistance with side issues that increased the operational efficiency of my computer.
04 Jun 2018
Robert was professional and very helpful. He only charged 1 hour and worked on my computer for 2 hours. He has taken all my stress away and I highly recommend him. I will be always using him from now on. Thank you heaps, Robert. Lynda
04 Jun 2018
Amazing prompt service, fixed my issues with the laptop and made it easier to use again. Robert was great with solving my problems, thanks for all your help.
04 Jun 2018
prompt and efficient service with a great ability to fix a problems with my machine. Thanks for coming out the same day
03 Jun 2018
I can’t recommend Robert highly enough. He bent over backwards to help fix my computer issues. Not only did he come out to my house on a Sunday, he gave comprehensive and understandable advice and provided multiple online sessions to fix up every last issue that I encountered. Robert’s expert knowledge and desire to do a thorough job means I will be using him for all my future computer problems.
10 May 2018
Professional and honest! so hard to find that these days with computer technicians/repairers. Robert is both. After experiencing continual 'blue screens of death', Robert has given me back a laptop that feels and performs as if brand new. there is also great follow-up communication access to make sure your system is back running at optimal capacity to both your and his expectations. I have no problems recommending Robert to anyone in need of a 'full service' computer technician/company A++++
08 May 2018
Robert is great !. He arrived the same day and troubleshot my problems and had my 2 laptops and two mobiles purring along in no time. Brilliant stuff and nice guy too.
01 May 2018
Thanks Robert for your help with my laptop. Robert knew what he was doing and still managed to explain things in a way I could understand. I felt relieved that he could get my computer up and running again so quickly.
23 Apr 2018
Thanks to Robert for his help in getting my computer back up and running. I didn't even know where to start but he came to the rescue. A few hours later and everything is working again, much to my relief.
14 Apr 2018
Refreshing to deal with someone competent. Complete satisfaction. Would recommend him to anyone. Prices for work done are quite acceptable.
12 Apr 2018
I highly recommend this business. help was fast and so efficient, all the work was done remotely, and everything is running again and even better than before. Robert knows what he is talking about, and even help me with few back up issues. 10 stars service. thanks again
05 Apr 2018
I would definitely recommend this business. It was so easy as I was able to be at home and the repair was done remotely . It was all very calm and professional and no fuss. Many thanks .
29 Mar 2018
Robert is a very professional computer expert. He fixed our computer issues on two separate occasions and in a short amount of time. His charges are fair for the equipment he supplies and the work he does. Robert is very good at what he does. I highly recommend him for any computer issue.
22 Mar 2018
I would definitely like to recommend this business. Not only does it have professionalism and ethics but the owner knows his work. For any type of computer problems; I would recommend Robert at Zoo Computer Repairs. Margaret
08 Mar 2018
lifesaver, Robert. You were calm and explained the process well. I will call you again in an emergency, Ta.
08 Mar 2018
I certainly will be recommending this business - Robert fixed my printer/scanner issues in no time and cleaned up my laptop. I can't believe the huge amount of space I have now and the laptop is responding much faster. I work from home and get paid by the hour so to keep my office machines running well is crucial.
23 Feb 2018
Recommend, Recommend oh and did i mention recommend...Robert fixed via teamviewer some software and operational issues on my PC. Passionate, resourceful and generous with his knowledge he wears his heart on his sleeve concerning his work. That is my impression of this very gifted computer tech. There are only five stars to rate by but I'd gladly add another five and make it 10 out of 10.
09 Feb 2018
Alex fixed my problem quickly and all is now working perfectly. Should have called Zoo repairs earlier as I wasted hours of time trying to solve this. Thanks Alex - will definitely use Zoo again (hope it's not needed though :-)
08 Feb 2018
our work requires computers to be working 24/7,when they don't we need people to repair ASAP. Zoo Computer Repairs have done this task for us, we will most certainly be using them in the future. Highly Recommended!!!!
07 Feb 2018
fast and good knows everything you need for outlook problems and done by teamviewer in no time would recomend
28 Jan 2018
Robert from Zoo Computers did a great job professionally cleaning my labtop from unseen viruses and spyware. Robert is greatly experienced, keeps informed and stays in front of the ever changing computer viruses and knows what should not be in the background of labtops. If you want your laptop to be cleaned, call Robert from Zoo Computers.
15 Jan 2018
Rob fitted me in straight away kept in touch all through it and fixed my problem in great time i would recommend Rob and zoo computers
12 Jan 2018
Robert has patience in abundance, is knowledgeable, and has a great deal of experience. All my many IT problems were solved, and his explanations were easily understood. His fee for the many issues he resolved was most acceptable. As an older single lady I felt very comfortable having him in my home, as he was friendly and respectful. I highly recommend him for any IT problems.
02 Jan 2018
He came out to help us on a Saturday with very little notice, he had the gear in the car to fix the problem, I would recommend this company to anybody that requires a competent honest operator,
16 Dec 2017
Showed up promptly. Friendly. Fixed the problem. Happy customer. I would definitely recommend rob and zoo computer repairs.
05 Dec 2017
I admit that my computer technical skills are poor, but Robert showed true professionalism and patience to explain things in a way I understood. He promptly attended to my computer (remotely) and was able to solve my issues. I was very grateful for such effective and efficient service. I will certainly recommend Robert and his team to others.
01 Dec 2017
My computer was running slowly and the problem was dealt with promptly and the result was excellent. Rob logged in remotely, more than halved the startup time and cleaned out 13gb of rubbish and capped the cost. Would definitely use them again and recommend them to friends.
29 Nov 2017
Punctual. Explained the problem in terms I could understand (computer illiterate). Trial fix of part instead of selling new computer. If problem returns and need to replace computer within next month cost of part will come off new computer. Nice not to be ripped off. Thanks for honesty.
28 Nov 2017
My computer was running slow and had become annoying. Robert logged in remotely, did an excellent job in getting it back to normal and even capped the cost for me. He is definitely my "go to techie guy" from now on.
27 Nov 2017
Absolute awesome service from start to finish, thank you so very much even though my computers were fried everything was explained clearly and easy to understand, would definitely recommend
24 Nov 2017
Very efficient service with quick diagnosis and prompt resolution of my problem so we can keep working. Thank you Robert
17 Nov 2017
stuartg275 from Cedar Grove
Being in a remote location, assistance with computer issues has been difficult. Robert's timely, thorough and successful attention to my issues has been most beneficial. His explanations have been in depth and understandable. I feel a great relief knowing that Robert is available to give me the support that I need. Very satisfied!
11 Nov 2017
a very professional service with excellent knowledge of fault finding,very easy to talk to about issues unknown to the average computer user. I highly recommend Robert .
10 Nov 2017
Fantastic personal service - very thorough. Easy to get help remotely which is very convenient. Robert gave some great general advice too about backup and maintenance.
10 Nov 2017
Wow. I wish I'd contacted Rob days ago. He managed to sort problems with my computer and email that no one else had been able to help me with. It was all sorted without fuss and very efficiently. Thank you so much.
09 Nov 2017
Feeling so, so relieved and thankful. Saw Robert's advert for virus support as I was scammed today by remote support service (thought I was on an official site). Bank had cancelled credit cards and said to have computer checked as likely virus had been loaded. OMG. Robert took my call at 7pm! And without hesitation said he would help me. Tonight! He has removed the viruses and tidied up the computer as well. Wow. Sooo impressed and so very thankful that I don't have the doubt and pressure hanging over me. Best service ever. Definite recommendation!! AND he was fair with time and very reasonably priced.
09 Nov 2017
I would highly recommend ROBERT for all computer repairs or issues etc. Robert went absolutely out of his way for me, also with patience to answer my questions and set up my computers for easy access for my needs. Robert is a true professional Gentleman who won't rip you off, and also offering after support if needed. This is the Man to see! Thank you ever so much Robert, I am very impressed with your excellent service and would highly recommend you to all.
09 Nov 2017
Hi, i had Robert come out and fix my computer, the service was excellent and the time he took to fix it was only a couple of days. I highly recommend this business,
27 Oct 2017
kayk556 from Ocean View
I was foolish enough to be caught by a computer scam - you know the one, a pop-up screen with a notice from "Microsoft" saying your computer was infected. I got sucked into paying money to allow remote access to remove the so-called "infection". That left me financially a bit out-of-pocket plus my computer was potentially compromised! Robert very quickly and efficiently did a complete professional remote-access scan of my computer, removing any suspect software. He also did a tune-up of my machine and resolved a tricky problem I had with my email program. I was extremely happy with his services and much relieved that my computer was now secure - and running better. Robert is a rare person - good IT skills combined with good people skills! I highly recommend Robert's services!
25 Oct 2017
Because Robert has the patience of a very mature and nurturing kind and never for one minute I Julia female 73 years old,feel that he was talking me down while he was given me tutorial his GREAT idea of vidio his segments of tutorial of your own need for learning,that in itself is great .Because one could see the tutorial video, over and over. The world be a better place with more people like yourself. Julia Cochrane TAIGUM
21 Oct 2017
Robert was punctual and the remote service was efficient and thorough. It was reasonably priced and helpful. I will recommend the service to friends and business associates.
21 Oct 2017
maryb32 from Bellbowrie
I wholeheartedly recommend Robert and Zoo Computer Repairs for their professionalism, competitive prices, honesty, and friendly, helpful attitude. Robert has always given me excellent service.
16 Oct 2017
Robert was punctual to the agreed time. He is up to date on all solutions to our problem. He even had an understanding of the cause and a great affordable solution. We will get him again. Thankyou Robert.
16 Oct 2017
Had major computer viruses and everything was sorted out straight away, Robert was awesome and very helpful.
10 Oct 2017
my computer problems were all solved quickly . Robert was able to clean up my computer remotely and then walked me through all of my queries patiently and expertly I have complete confidence in his skill and knowledge and would highly recommend him for all computer problems Further he is available for any future issues that i may encounter His pricing schedule is very reasonable and i certainly believe that i received value for money He has been a lifesaver for me!!
24 Sep 2017
Greg could not have been more helpful with replacing my computer and dealing with my insurance company. I would recommend him highly. A caring professional person to deal with.
20 Sep 2017
Zoo repairs have made my online business takeoff.. Very creative and professional.. A true delight to work with and I look forward to a long future with the Zoo repairs team.
07 Sep 2017
Very efficient, effective and reliable service. Very helpful at suggesting alternative cost saving solutions.
19 Aug 2017
Good price and excellent speedy service. Will definitely use them again for any future computer troubles. Highly recommended:)
14 Aug 2017
Robert was prompt in coming to me. He had my equipment set up in no time and my problems sorted with ease. I am an older person and his manner put me at ease straight away. I would have no hesitation in recommending him to my friends.
07 Aug 2017
Robert was very prompt to reply to my request for help in setting up my new computer. Transferring all my data not only from my comp. but also from my laptop. Nothing was too much trouble, he was very professional and efficient could not have been more helpful. I had a quote from the techs at the store where I purchased my computer & there was no comparison price wise & not nearly as helpful & no offer of future assistance once the change over was completed. (Without another large fee) I would highly recommend Robert Many thanks for you excellent work.
04 Aug 2017
Thanks Robert, for working over the weekend for my Business. And we were working by first thing Monday morning.. I really recommend you.
03 Aug 2017
Robert was so efficient in setting up a troublesome printer as well as giving the computer a general clean up. This was all done remotely which was very convenient.
03 Aug 2017
Suz121 After months of frustration with a sluggish and unpredictable computer, Robert has turned it into a dream machine. He is reliable and very nice to deal with.
01 Aug 2017
moragw from Holland Park
Robert has been amazing in recovering our old files and supplying and fine tuning an excellent new computer for us. He has made the changeover a very easy process and I would highly recommend!
01 Aug 2017
Excellent service from Robert, he set my computer up and saved me a fortune in the process...Highly recommend.
25 Jul 2017
I have had great service from Robert with a very complex computer crash. He has done everything possible to get my computer back up to speed for which I am extremely grateful. He actually fixed up something else in the computer and did not charge me for it which is a pleasant surprise in today's world. Sylvia
25 Jul 2017
Prompt reply to request and fitted in to my schedule. Robert was very helpful and found solutions to all issues. Highly recommend!
09 Jul 2017
Thank you Robert, for your quick and efficient service. Our new PC is up and running. Also, thank you for making it so easy to download eBooks to my Reader. We will be recommending you and will use you again.
07 Jul 2017
Wow what a quick turnaround thank you. When you are using your computer all day for work you need fixed quickly if possible and Robert certainly fixed quickly.
07 Jul 2017
Robert was prompt and very helpful. He fixed everything super quickly. We will be contacting him again if we have any IT problems.
27 Jun 2017
Thank you so much for calling out so quick. Excellent service. Will definitely be my first point of call for any future computer issues. Highly recommend!
27 Jun 2017
Thank you Robert for helping me out with my computer you were patient and thorough and listened to my concerns. I am especially impressed that you did not try to "upsell" when there was every opportunity. You had my computer up and running quickly and that is vital for me in my business. Professional and competent!
25 Jun 2017
I've used multiple computer technicians before and Robert was one of the fastest at fixing my problem than other technicians have been - who seem to drag it out as long as they can. Very happy with fixing the issue plus showing us better ways to use the computer
25 Jun 2017
Top service, very sound knowledge of computer's and solving connection issues 100% happy with work done.
24 Jun 2017
Rob was very quick to deal with my computer, very helpful in every way.Backup service excellent, would recommend him to anyone at all. Will use him again and tell my friends about him.
23 Jun 2017
Robert was very easy to deal with, he promptly responded to my phone call, repaired my computer and replaced a faulty hard drive and reinstalled my programs all within a short time. Computer is now much faster. Very efficient service and I will be recommending him to fix any computer problems that you may have. All this was done at a very reasonable cost.
20 Jun 2017
Robert put himself out when he heard I had been let down by two other Computer service companies and worked late to clean up a great amount of rubbish from operating system and memory banks resulting in a start up speed which I never would have believed possible. The computer is 2 years old and has never had any attention before so was well cluttered, but now not only does it start up fast, but where there was an even bigger delay in receiving the first mail download, now the first mornings mail dump is done in just a few more seconds. Thank you Robert.
20 Jun 2017
Fantastic service Robert! Very efficient. I would definitely recommend and use his service again. Thank you!
20 Jun 2017
Robert was awesome to deal with. He recovered our email and made things a lot simpler to use. I recommend him to fix any computer issue you have. Thanks Robert
18 Jun 2017
Robert did excellent work. He solved all our problems in a short space of time. He also gave us many useful hints.
18 Jun 2017
Robert fixed our internet problem speedily. He was very pleasant to deal with, gave great advice, willing to come on a Sunday and the price was affordable. We will certainly be using him again.
17 Jun 2017
Robert and Greg were so prompt and efficient getting my computer back to me. I had a few little glitches to iron out afterwards and they were so supportive. I will definitely contact Zoo computer Repairs for all my computer issues.
15 Jun 2017
Thanks Robert for going above and beyond to help me out. The support you have given me and your understanding towards me and my lack of computer knowledge was appreciated. Once again thank you :) Kind regards, Kimberley
12 Jun 2017
Robert of Zoo Computer Repairs did an excellent job of fixing my computer after getting hacked. Very competitive pricing & quick turnaround. Highly recommend.
12 Jun 2017
I would just like to say that I was quite happy with everything Robert did for me, and I'm over the moon to have the computer back online again.
12 Jun 2017
Thanks Robert, my Computer now works like a charm. It's refreshing these days to find reliable and honest repairmen who don't charge the earth. I would highly recommend this Company to anyone who has computer problems.
12 Jun 2017
Robert has always been friendly, direct and efficient. Along with his very competitive pricing I would recommend him to each and all!
11 Jun 2017
I would highly recommend this Company for aspects in relation to computer problems. Very quick response and most of all very friendly service
11 Jun 2017
I could not have asked for better service , Robert went above and beyond to answer and fix all my problems and been a senior and not real computer savey , he took the time to explain and note everything for me . Such great friendly service . Thank you heaps Robert , you gave a old girl peace of mind .
10 Jun 2017
very helpful and up front and honest with reasonably priced rates. i will only use robert now for any computer issues in the future
07 Jun 2017
The gentleman was very understanding and very helpful went over and above what I expected.. Thank you very much
07 Jun 2017
I cannot thank Robert enough for his professionalism yet easy going nature. Over a period of 2 weeks he visited my place a couple of times and he got me to monitor the behaviour of my laptop and keep him informed of anything unusual. We were constantly messaging one another until we managed to find the problem and a solution I found Robert honest, ethical and very easy to work with. He went over and beyond what I expected and the other AMAZING thing is his pricing. I was only charged for an hour yet it took 2 weeks to fix my laptop. If you are looking for a service that goes over and beyond and amazingly priced I would very highly recommend Robert (Zoo Computer Repairs). You will not be disappointed. 6 out of 5 stars
06 Jun 2017
Greg Aries telephoned and although he was on the other side of Brisbane doing another call he arrived on time and was most helpful and polite and very quick to resolve the problem. He was very professional and used lay terms so I could grasp what was needed to be done to rectify the fault. A very pleasant experience and a bonus to be greeted with a bright smile! Highly recommended!
02 Jun 2017
Robert was incredibly helpful and solved more than my computer problems. It is a great comfort to know I have remote assistance available. He was very knowledgeable and carried out several tasks at the same time for a very reasonable fee. I cannot recommend him too highly.
30 May 2017
Could'nt be happier. Took over 24 hours to get my computer right but he capped it at only 1.5 hours. Awesome. Very trustworthy, and kept me up to speed every step of the way. Right man at the right time for the right job. Cheers Rob.
29 May 2017
Robert was very professional and fixed my issues quickly, as well as showing some tips on other things to help make good use of the computer.
29 May 2017
Robert was very quick and resolved my issue will no fuss. Reasonably priced and more importantly minimal impact to my bussiness.
28 May 2017
geoffb773 from Tingalpa
really nice bloke sorted out my problems with out a worry explained everything in lay mans terms. will always use Robert for future repairs
27 May 2017
Top service from Robert - he's so quick to understand any PC problem, rectify it and also to explain it fully to the customer. Highly recommended !
25 May 2017
After reading some of Robert's reviews I decided to give him a ring to get him to look at speeding and clearing up my home computer. Robert promptly arrived within 24 hours of my call and quickly eliminated any issues affecting my computer. Robert also provided a remote access facility which will come in handy if I have any additional issues to follow up with him. I am more than happy with the efficient service I received.
24 May 2017
Great service thanks Robert. Arrived on time, spoke in language we could understand and didn't try to up-sell. Appreciated prompt service.
22 May 2017
Can't speak highly enough about the quality of service and support received from Robert. Nothing is a problem.
19 May 2017
Good man, took time out of his day to help me, even though it was late at night and he had just picked up fish and chips to eat with his son. Would highly advise, very dedicated man, very hard working, very honest. Keep up the great work mate
19 May 2017
The service was excellent. Robert was on time and made sure everything was working on my computer before he left. Thank you very much.
19 May 2017
Very professional advice in clear and easily understood language with solid explanations as to what/why needs to be done. Also suggests longer term solutions if the immediate tests/changes prove not to be the answer. Open and honest comments and advice at a reasonable cost.
17 May 2017
julie-d891 from Springwood
very helpful and always gets back to you and knows all the answers to all my questions and doesn't make you look stupid
17 May 2017
Very happy with the service and would highly recommend. Robert is very knowledgeable, friendly and professional. Everything was explained thoroughly. I would not hesitate to use again.
16 May 2017
The company is fully capable of taking on harder computer problems and does not shy away from a challenge. Robert was my "computer guy" and was very hospitable to my issues. He went above and beyond his required tasks and helped my computer get back on track and working better than it ever had previously. His method of cost is also very appealing as he will only charge you for the hours he spends working and not the hours others would spend stalling. He really deserves all the ratings and success he gets in the future.
16 May 2017
manuiaa from Slacks Creek
Our church office is very blessed by Robert's amazing knowledge of computers and fast service. He saved us money and time because he fixed several problems at once that could have been hours of work. We also had problems with an overseas web host for months and Robert communicated with them so well that the problem was fixed within an hour. Robert didn't just fix our computers but also showed us how to fix the problems ourselves. We can't recommend Robert enough.
16 May 2017
Robert sorted out our scanning problem and we are now back in action. Thank you Robert, nothing is too difficult for you to sort out. God bless!
15 May 2017
Great service Robert knows his way around computers sorted my problem quickly and is there with extended hours of business if i have any other problems to fix and with upgrade my computer is super fast
15 May 2017
Robert has been assisting me since 2015 when he set up my computer - nothing is too much trouble - just the best
11 May 2017
Greg Aries from Zoo Computers built me a new computer using the most modern components after my old one finally expired. Greg also set up my Programs and transferred all my data across to the new Computer. Service was absolutely fantastic, on time, and extremely competent. I would have no hesitation in recommending Zoo Computer Repairs for honest, knowledgeable & affordable service.
08 May 2017
Robert's service was second to none. Absolutely honest, saved us money, backed up photos, great advice and fixed our PC's
05 May 2017
Thank you Robert and Zoo Computer Repairs. I was about to buy a whole new computer and was advised it was totally unwarranted. I have everything I need now at a fraction of what I thought it would cost me. Thank you also for your prompt support when needed.
01 May 2017
As well as fixing my computer, Robert offered ongoing support which he gladly did for me on public holiday. Thanks Robert and Zoo repairs.
24 Apr 2017
I found Zoo computers to be very helpful and he fixed my problem. I would recommend there service to any body , I would certainly use them again
23 Apr 2017
Rob provided a fantastic service, very professional and very helpful. Went out of his way to assist us over a weekend. Very impressed.
23 Apr 2017
very efficient service - computer was down Saturday 8 am - got the router asap and got back to service Monday morning :) A friendly guy indeed :)
23 Apr 2017
Robert has been fantastic with his support.his. prices have been quite reasonable. Robert goes above and beyond. He has a great knowledge base. He fixed my old laptop. its quicker now than it was new. Graeme Oliver
22 Apr 2017
I found Zoo computers to be very helpful willing to travel to collect my computer very prompt and friendly and it is great to have some one willing to help that is only phone call away . I am not a computer wizz so Roberts patience and pleasant attitude was appreciated .
12 Apr 2017
YES - thought I had lost a whole lot of vital data. Robert found it and patiently helped me until a resolution was found. Thank-you :)
07 Apr 2017
Robert was very efficient, professional & knowledgeable. I will be using Roberts PC services again when needed. Natalie
04 Apr 2017
Prompt, professional & knowledgeable, we will be using Roberts services again. Ian Hawkins, Hawkins Drafting. 0449 222 445
01 Apr 2017
Robert was able to provide a timely and professional service that got me back on line without a fuss. He spent time giving me important information that will protect my data and ensured that the repair was done with minimal cost. I would highly recommend Robert as a computer technician you can trust to take care of your IT needs.
30 Mar 2017
Robert was very helpful, he explained the issues thoroughly in a way he could be understood, he did the work remotely and cleaned the computer and set up the new email system, he also offered to help with any teething problems and small issues for no charge, We are very happy with his service and would recommend him to give an honest assessment and charge a fair price,
28 Mar 2017
I have had a few encounters with computer technicians in my life and I must say Robert has come up tops. He helped me understand how my computer works and fix the issue promptly. I will definitely call him when my computer is misbehaving again.
25 Mar 2017
Robert was reliable, professional and very helpful, explaining every step of what he was doing. He tried to make the experience as financially manageable as possible , giving options for how to make the job less expensive. Very happy with the service. Christine
23 Mar 2017
Robert was very knowledgeable and was able to provide a solution to my problem. He was prompt and efficient.I will be happy to use him again if required and to recommend him to others.
15 Mar 2017
Robert responded promptly to the phone message I left seeking help for a computer-printer connection problem. He addressed the issue remotely and explained everything clearly as the work session progressed. He was dogged in resolving the issue, which wasn't easy, and managed to fix it in a timely way. He was pleasant and courteous throughout.
14 Mar 2017
A massive thanks to Robert for assisting us today. We were pleasantly surprised at the quality service we received and will definitely be returning to Robert for all of our IT needs in the future. Thanks again Robert, we will be contacting you again soon.
14 Mar 2017
Excellent prompt and professional service for all level of users. Will definitely use Robert again and can definitely recommend him.
13 Mar 2017
Just experienced the swiftest service ever experienced in getting my computer up and running as Robert called within 20 minutes of our phone conversation. When first I experienced the problem with my computer I thought Robert had not fixed it properly a few weeks ago, however it appears after he was here today that I had been attempting to engage internet too swiftly. Lesson learned.... wait a few minutes for it to load before attempting to use. Robert explained the best way to use for maximum result in a way I understood. Very much appreciated and many thanks Robert.
11 Mar 2017
Excellent service, explained exactly what he was doing and why. Was able to save all our problems quickly. Very knowledgeable. Thanks Robert
11 Mar 2017
Very energetic and knowledgeable support. Robert is a fast worker and listens well to the problem. I think the issue with my big pond mail is fixed. Telstra support I received yesterday for 2 hours was good, but they are not experienced with Gmail - so it was not fixed. Robert is experienced with gmail etc and it looks like is fixed. Good value. Will definitely seek his help again if needed.
11 Mar 2017
Excellent service, and explains everything in a simple to understand manner. Will definitely use this again.
04 Mar 2017
So many great reviews can't be wrong! I contacted Robert at about 2 pm on a Friday. I explained I required help setting up a new network and some minor laptop related matters. He made a booking for the next morning at my request (I had the impression who would have been at my address that day if I wanted). Robert was quick, efficient and highly knowledgeable. He was time conscious and explained each step of the process as he was doing it in a quiet friendly manner. I never felt at any stage patronised and Robert encouraged me to ask questions throughout the process. His after sales service assistance he provides also has a great "piece of mind" factor. If you are like me and look at reviews before you choose your service provider, please take my advice and seriously consider Robert as I cannot think of any negatives for the service - Time and money well spent. You are my go-to man now for all my computer concerns - Thanks Robert
02 Mar 2017
Robert was careful to explain each step that he took, and after a lengthy session, I feel that I understand what the problems were, why they arose, and how I'm now on a path that will make things easier in the future. Robert came across as really caring about his work and giving his clients the best of his expertise.
24 Feb 2017
Robert was fantastic - very efficient, great service and certainly went out of his way to solve the problem with our desktop - thanks Robert .....
17 Feb 2017
Robert was really helpful, spent time on my problem and was very knowledgeable. He had great communication and went over and above what was needed. Also gave me helpful tips which I'll be able to utilise.
17 Feb 2017
Robert helped us through a complex set of problems. He was careful to focus on his areas of strength, which speaks to his professionalism. He sorted out many issues, both big and small, to make our systems smoother to use. He also has provided great followup service to make sure any other niggles got sorted. Highly recommended.
03 Feb 2017
Great service, very efficient. After quickly fixing the problem, Robert cleaned up my computer to increase speed and set up a link to contact him directly if I have any other issues. He also offered great advice for other projects I am working on. I now have a computer guy. :)
29 Jan 2017
Robert was a very friendly and communicative Person. We had a nice conversation and he fixed my problem in less than 5 minutes. In the other time he scanned my computer for viruses and speeded up my system, everything for the basic hourly rate. I can highly recommend this technician, my laptop runs better than ever.
26 Jan 2017
Robert was friendly and helpful. He got my Hotmail account and MYOB accounting up and running. thanks again
26 Jan 2017
Great service!! Robert was fantastic. He even helped us with our Smart T.V. Thank you so much for your help Robert.
26 Jan 2017
I am very grateful for the excellent service that Robert afforded me with my computer dilemma He explained everything as it was happening and was very respectful in his dealings with a computer illiterate 70yr old. I would highly recommend this service to all. Kind regards Arthur H
24 Jan 2017
I am very pleased with the service,Robert fixed the problem with my computer, extremely nice young man, very efficient , I would thoroughly recommend him ,you won't be disappointed. regards Fay
23 Jan 2017
great help and service, more than necessary , committed and friendly and great support, thanks robert for your help
23 Jan 2017
22 Jan 2017
The service that I received from Rob the Technician was excellent and highly recommend Zoo Computer Repairs
07 Jan 2017
Prompt response, accurate diagnosis and immediate repair, all on a Saturday afternoon. Thanks, Robert and John!
25 Nov 2016
Rob knows his subject and has the ability to explain in simple terms to a computer illiterate like me. A very competent, efficient and personable man.
06 Oct 2016
I am extremley impressed with Roberts ability to work with people with no skill or understanding when it comes to computers. Throughout my whole experience with Robert he has been a gentlemen and guided me through all my computer woes. Thanks for being so patient and understanding and taking your time with me.
05 Oct 2016
Robert is always so thorough and informative. Very honest guy and nothing is ever too much trouble. I would have no hesitation in recommending him for any computer related issue.
05 Oct 2016
Robert is a Excellent Technician and always helpful when I need him and available. He also understands all the Questions I put to him. I'm very grateful to have Robert as my Technician
04 Oct 2016
Picked this business at random. Could not have selected a more helpful and honest person. Rob took me through everything that he had done. It is refreshing to find someone as honest and helpful as this person. It would be a pleasure to recommend this business to anyone looking to have any computer problems fixed.
04 Oct 2016
Rob is excellent to work with and definitely knows his IT. Very easy to converse with and provides a great understanding of the issues at hand. Working remotely also saved a lot of time and logistic issues. Very competitive price compared to other companies out there. Would definitely use again however I hope I don't need too! Highly recommended.
29 Sep 2016
Rob is very honest and provides a good service at a fair price.Rob is also very prompt and courteous and are able to converse easily with.
29 Sep 2016
Robert was very courteous on the phone, listened and gave me options, provided prompt and efficient service, resolving my computer problems very quickly. He treated me with respect and I valued his willingness to discuss with me his views while finding the solutions, with no hesitation I will be using Zoo Computer Repairs again. Lorna
26 Sep 2016
derrynn from Jimboomba
I have used Zoo Computer Repairs on several occasions and will continue to do so for the following reasons: You speak to a person on first phone call!!!! That person is always polite, well spoken, understands and is efficient. Someone always gets back to you within the hour. Computer fixed within an hour with no call out fee and done within your own home or business Speaks in terms that I understand! Minimal charges and fantastic results! This company is by far the best I have dealt with and the personalised service goes above and beyond. I would recommend them a million times over!!!
25 Sep 2016
Robert understood the issues I had with my computer straight away as a consequence he had to install a new hard drive. Robert kept in regular contact, giving me updates and delivered my computer as promised on time and also checked that I didn't have any issues in the following days. I would not hesitate in recommending Zoo Computers to my friends.
24 Sep 2016
Robert provided prompt and efficient service and resolved my computer problems very quickly. I would not hesitate to use Zoo Computer Repairs again.
22 Sep 2016
brucej727 from Acacia Ridge
i wish to thank robert for all the help fixing my computer and understanding the problem and fix the problem thank you very much
15 Sep 2016
Robert responded very quickly to my request for help with the broadband issues I had and was able to resolve the problem very quickly. The ISP was very long winded in this process which Robert dealt with very patiently.
15 Sep 2016
We have used Robert a number of times and once again he responded quickly to fix our computer to get us up and running again
15 Sep 2016
Displayed sound knowledge in the areas we were in trouble. Particularly, Robert communicated well to us as fairly unsophisticated users. The on-line remote service was very efficient.
15 Sep 2016
We had multiple problems which were solved quickly by Robert remotely, he explained the issues well which helped longer term. Would definitely recommend his services.
13 Sep 2016
This appears to have together he did a very job on cleaning up our computer. Dealing with was easy plus he contacted after doing the work explaining what he found along with what he done. The charges were very reasonable for the time spent on the work done.
12 Sep 2016
Quick response from Robert to fix our fax machine, Just hoping our phone line works well. Cheers
07 Sep 2016
pat walsh.... What can you say more than great service, quick response all adds up to he's the guy to keep your machine running at it's best.....THANKS ROBERT/ your bloods worth bottling.
07 Sep 2016
I am very impressed with Robert. He was response was immediate and efficient. I learnt a lot form the remote session too. I will now use him for any technical problems in the future.
29 Aug 2016
Would highly recommend Robert's services. I am extremely happy with his help. He assisted on Sunday with my computer issues and managed to recover all my important files. I would definitely go back to Zoo computer Repairs!
28 Aug 2016
Would Highly recommend..Fantastic customers service and quick response to all my needs.. I give this company 110 %. Thank you so much..
19 Aug 2016
Extremely happy with the service.. Solved all the virus issues and at the same time made my computer more efficient.
16 Aug 2016
We have been using Robert's services for a number of computer issues last one being to increase our hard drive size in an older pc and updating to Windows 10. He is extremely helpful and honest definitely not just after the money. He is passionate about helping people and does his job well. Great after support, too.
09 Aug 2016
Greg at North Lakes was awesome in doing my sons computer build, he was friendly, and the customer service was outstanding, I will recommend him to all my friends including my workplace. Will definately be using him for all mine and my family's future computer needs. :-)
01 Aug 2016
I contacted zoorepairs to replace a graphics card in my laptop that had overheated and burnt out. I was told after lodging my initial repair request that I'd receive a confirmation phone call within the hour. Not five minutes passed before I was contacted by Chris the technician who ended up performing the repair. I dropped the laptop at his because he lived so close and we discussed what I wanted doing. We established a rough estimate of the costs involved and a reasonable timeframe for repair. I was pleasantly surprised by the affordability of the repair cost. Needless to say I was excited to finally get my laptop repaired and at an affordable price too. During the repair process Chris kept me up to date with what was going on and how the laptop was performing. It was during one of these updates that I decided to overhaul the laptop more thoroughly than we'd originally agreed upon. Nevertheless Chris was very accommodating and had no qualms woth what I asked of him. I now have my laptop back after what originally went in for a graphics card replacement getting the operating system upgraded, hard drives replaced to better reflect my usage of the system and a much better graphics card than original. All in all 5 out of 5.
23 Jul 2016
Honest, down to earth and easy to understand. Robert is very user-friendly and sorted out my very messy email issues brilliantly. Would definitely recommend him.
21 Jul 2016
Prompt helpful and competent service. A big improvement on my previous technician. Reinstalled some discontinued software to Windows 10 in a new laptop for me even though I had been previously professionally advised it was not compatible.
16 Jul 2016
The installation of Windows 10, an existing older version of MS Outlook and a change in server by Telstra caused havoc with my e-mails. Robert and Greg spent hours more than the quoted price to fix this challenging problem, requiring some really innovative thinking to work around the brick walls that kept appearing in all the e-mail functions.
15 Jul 2016
Robert was great in answering my questions and gave me some sound advice on how to make my system work more efficiently. Would highly recommend him to my family and friends.
09 Jul 2016
I bought a computer from Robert after my old one died. He went out of his way to retrieve my data & photos from my old hard drive and saved them onto my new computer. I find him extremely friendly, willing to assist in any way and knowledgeable in his applications and he is able to explain computer issues to me in laymen's terms. When I had a small problem he came back and fixed it without hesitation. I would utilise his services again and recommend him to friends.
06 Jul 2016
As someone who doesn't know a whole lot about computers, Robert was able to explain the problem and solution in a way that I understood and was told everything before he started working with my laptop. The service was done within days and I have no regrets in choosing Zoo repairs to repair my laptop.
04 Jul 2016
craigm741 from Fairfield
Due to poor communication, an unreliable technician, and repair work that was ultimately unsuccessful, I can only give 3 stars to this business. Unfortunately, five frustrating weeks after first contact with the business and 2 attempted repairs by a technician from this business, my son's laptop was still broken. The screen hinge repair did not work and in addition, when I received the laptop the mouse's USB transmitter was missing from its port (I suspect misplaced by the business during the attempted repairs), meaning that I had to buy anew mouse as well. The repair for my laptop also did not last more than a few weeks (same problem as my son's laptop – screen hinge issue). The business did make some attempt to get things sorted out for us (hence, 3 stars – not 1) but at the end of the day I am still not satisfied with the outcome as I paid for a service that I never received, and I am out of pocket. I would not recommend this company for computer hardware repairs at all as I'm now $130 short ($100 charged for two laptop repairs that were ineffectual and $30 for my son's mouse replacement).
03 Jul 2016
Robert did a great job on my computer after my CPU was running hot and in need of swapping an SSD in and installing the OS onto it. The only problem he couldnt fix was my stupidity once I got home when I formatted the Hard drive where my OS user was located. Undid a lot of his good work.
03 Jul 2016
service was fantastic.. highly rate Robs repairs.. was able to resolve NBN difficulties as well as the phone line..
02 Jul 2016
Robert helped me to set up a new machine. Apart from his technical expertise and quick work he has excellent customer service and communication skills. I'll be recommending Zoo Computer Repairs to anyone.
30 Jun 2016
judiths551 from Loganholme
Robert was helpful, responded promptly and attended to our computer remotely. I will use him again.
29 Jun 2016
Robert acted quickly to help remove some viruses off our network. Thanks and well worth the money for the quick response.
29 Jun 2016
Robert Krajnyk visited us this morning 29th June I found him to be very professional and quick . What has taken me 7 days with Telstra. Robert has taken 2 hours to achieve with telstra on my behalf . Very impressed. Wayne .
29 Jun 2016
Robert Krajnyk came to our home this morning, we were having network/internet dramas... Robert is extremely professional, polite and very friendly, THANKS ROBERT!!!
28 Jun 2016
could not ask for any more better help or support then i recieved from Robert as he done the repair last night while i was at work over the net. he was also very honest with the answers he gave me
23 Jun 2016
Great service! Robert was very helpful and professional. Really knows his stuff. Highly recommended.
23 Jun 2016
konrads from Glen Innes
Greg was great to deal with, I call and he was there the same day. found the problem very quickly and bent over backwards to retrieve some very important files I had. I have recommended them to friends and would use them again no questions asked.
22 Jun 2016
Great service from Robert. He fixed our problem very quick and was very honest with what we needed and didn't need on our computer. I would highly recommend Zoo repairs to anyone.
22 Jun 2016
Wicked service!!!! Helped out tremendously would highly recommend to anyone. Fixed in record time.
21 Jun 2016
Fantastic! Robert smashed through my problem and fixed it, was very quick, honest and helpful! would recommend to everyone!
20 Jun 2016
I can unreservedly recommend the technician from Zoo Computer Repairs by the name of Greg Aries. I found Greg to be a highly skilled technician who explains and teaches as he fixes the problem. Kind, caring and helpful. Congrats Zoo on your choice of employee. Shayle Andrews, Gaythorne
20 Jun 2016
I am very satisfied and impressed with the service provided by Zoo Repairs. Greg has been outstanding. He is courteous, friendly, helpful, and professional - a pleasure to deal with. I highly recommend Zoo Repairs.
19 Jun 2016
Hey, Greg provided the best service and he's a genuinely nice guy. Very happy. Cheers, Chris
18 Jun 2016
As usual Robert fixed our problem quickly and professionally. Quite frankly we would never use anyone else. We are not. very computer literate but Robert manages to explain everything so simply that it is easy to understand. You will not get better computer help anywhere else and we highly recommend him to anyone who wants the best. Thanks Robert/
13 Jun 2016
WOW, what a service Robert provides. Its like magic, very professional, his work ethic is great. I would highly recommend Robert to any of my clients for computer work
10 Jun 2016
geoffreyw1 from Rochedale South
Robert was great. I rang him with a problem that turned out to be a virus which he was able to remove remotely very quickly. Everything was retained perfectly
09 Jun 2016
Robert was very helpful and explained things to me in a language I understood. He was professional and didn't make me feel like an idiot when asking questions. He also provided me with a support service for any future problems. My computer is now running a lot better thanks to Robert. I would highly recommend Roberts computer services.
06 Jun 2016
punctual, reliable and helpful. Highly recommend Robert for computer assistance. Have been very happy with the service provided by Zoo computer repairs
05 Jun 2016
Robert was great and helpful. We are very happy with our upgraded computer and it's new update. Plus it only took a few days and was a lot cheaper then we thought. Highly recommend him for sure.
04 Jun 2016
Robert is friendly, professional and helpful. We are very happy with our upgraded computer and new modem, all set up and ready to go in a couple of days. Robert was also quick to respond to any questions during the process.
03 Jun 2016
Fast turn around. Kept me updated with progress via text message. Informative advice over the phone. Genuine caring for clients and passionate about them not losing their data.
02 Jun 2016
Would recommend Robert, he was very professional and friendly and resolved the issue promptly
31 May 2016
Robert logged in remotely and sorted the issue with the virus. Be very watchful for emails from AGL. Thanks to Robert we still have our emails and photos. Fantastic service
31 May 2016
Very pleased to have Robert come out so he could fix my damn computer that has played up because of windows update. Thanks Robert
31 May 2016
Robert was very helpful and knowledgeable ,he solved the problem and talked me through any issues i had.I will recommend Robert to all my friends if they have any issues with their computers.
30 May 2016
Robert was polite and helpful, with same day service. Solved my problem and explained it along the way, and was reasonably priced. I would use him again and recommend him to others.
28 May 2016
Zoo provided same day service, fixed our computer and cleared out the potential dangers hiding in our computer. The service was professional and not in computer jargon, so we knew exactly what was being done as it was being done. Would definitely recommend.
26 May 2016
Robert thanks for your help with the service on my lap top since retirement I don't have the support I usually enjoyed at work.
25 May 2016
Robert provides a great service! My computer is now running a lot better, thanks to Robert. I would highly recommend Robert to any of my friends if they have any issues with their computer.
23 May 2016
Robert was friendly explained everything in plain english to both of us ...very helpful would recommend .. did a great job Julie
23 May 2016
Thank heavens for Robert. We've worked with Robert for the last several years and have found him to be super professional, a great communicator to those of us who do not have a strong technical understanding of computer issues and is always available when problems emerged.
23 May 2016
Totally happy with Robert's service. Fantastic problem solver and no hesitation to recommend his services.
22 May 2016
In the mobile computing repair business - prompt and expert attention speaks volumes. Robert's service met every criteria Icould have wished for and more. during the process - an essential upgrade because of hard drive failure means we now have a superior computer for a fraction of the price of a new one. I can honestly say our computer woes were turned into a blessing in disguise. Robert's experience is unquestionable - and his non geeky communication skills set him apart from others in this industry. If I could give 6 out of 5 I would.
12 May 2016
i have to say that im totally happy with Roberts professional approach and aftersale service and would definately recomend him to friends and assosiats
11 May 2016
Very nice service like magic and even better now that everything goes much smoother thab before
06 May 2016
Robert gives great service, value for money and is extremely knowledgeable. I would certainly recommend him to anyone.
03 May 2016
Robert is very friendly and professional. He spent extra time explaining problems and got computer up and running and saved all my data. Many thanks. Michelle
03 May 2016
Very helpful , as small business its great to have someone quick and knowledgeable to call on.
26 Apr 2016
Robert was on time, he listened and used plain English to explain issues. He delivered what I had requested. I will use his service again.
25 Apr 2016
I had my computer hit with a cryptolocker virus, i had a few people in darwin try and remove virus but had no luck. Zoo repairs removed and contained all my files that had been damaged. Would recommend these guys without hesitation.
17 Apr 2016
Same day service he was super polite and professional - got my computer fixed within minutes helped me out with other computer issues. I'd definitely call him again with out any hesitations.
06 Apr 2016
maggiek2 from Sunnybank Hills
Robert is very professional , knows his business, is friendly, very and quick . I am very happy with Roberts service and will yet again use his service as required .
01 Apr 2016
Prompt personal service. Great advice given also. Will be recommending to friends. Thanks Robert.
31 Mar 2016
Robert has taken a load off my shoulders. Solved a lot of my problems. He is quick, understanding, and his computer skills are awesome. Many thanks Robert.
30 Mar 2016
Robert has been very helpful and we will use him again. We understand some things on our computers a little better now.
23 Mar 2016
Robert is punctual,courteous and provides fast and efficient computer expertise.He is an excellent team member. Thank you Robert.
22 Mar 2016
jaket110 from Caulfield South
amazing business highly recommend. Fast and efficient service, what a team down at Zoo Computer Repairs!
21 Mar 2016
Courteous, knowledgeable and extremely competent especially as we are mature computer users. Thank you so much Robert.
19 Mar 2016
Robert is extremely helpful and very patient . I would highly recommend Robert for his expertise and quick response to all problems.
16 Mar 2016
Robert was very helpful throughout the whole process. He communicated the options that were available to me at each stage of the repair and the exact costing. He also installed windows 10 and took the time to go through some of the software and other options in terms of storing data with me. Overall, i received a tailored service and would highly recommend for any service or computer queries. Would definitely use again.
15 Mar 2016
Very helpful upgraded my computer to windows 10, installed extra Ram for me and so far all good. Very knowledgably, will use again.
15 Mar 2016
I found Robert to be very courteous, friendly and extremely helpful with my computer problems! He also showed my how to use my computer better and how to access some free stuff! I would certainly recommend him to my friends.
11 Mar 2016
Yes , In a sea of computer tech guys Robert is a stand out ! very quick , professional ,easy and most importantly gets the job done. Thank you and would highly recommend to others.
10 Mar 2016
Robert is clearly an expert IT professional, but is also very approachable and easy-going, listens carefully to concerns and has a friendly and polite manner. We really appreciated that mix. That is all very important because we depend on someone like Robert to deal with our personal files, work material etc and desperately need to know the job is done well. Robert has sorted several issues at once for me, including setting up my new laptop, transferring files from my old hard drive and ensuring my substantial email files from the old computer came across to the new one. These were very important since I have files and emails from several years of work etc that are critical. Robert also is very knowledgeable and was able to suggest ways of setting up our computers so as to be able to access data from several locations, as and when it suits our needs. We really liked that flexible approach. I also really appreciate the fact that when I contacted Robert, he responded promptly and we were able to sort concerns in a timely manner. I would highly recommend Robert as a highly skilled, polite and supportive IT professional. Thanks very much Robert. You will certainly be our IT person of choice in the future!! .
04 Mar 2016
Thanks for a great job, awesome service. Would most definitely recommend you to our friends!
02 Mar 2016
Very good service, job done by professionals. would recommend them anytime. thanks for a great job
02 Mar 2016
maryb32 from Bellbowrie
We have always had first-class service from Robert. He resolves problems quickly and efficiently. Highly recommended.
02 Mar 2016
Fantastic service and transferred data i thought I had lost. would highly recommend Zoo Computers.
25 Feb 2016
Robert has been great to work with. He has been able to fix the problem and provide us with information to help in the future.
24 Feb 2016
Robert came to advise on a couple of laptop matters the day after I contacted him. He arrived when arranged, solved the problems I was experiencing and offered some great advice. I also felt he was not attempting to sell me products that were unnecessary. In short he showed himself as highly knowledgeable and honest and I have no hesitation in recommending his services.
23 Feb 2016
Robert and Greg are true professionals. We were infected with some nasty trojan viruses and heaps of malware. Not only did Robert and Greg respond promptly, they explained everything clearly and kept us continually updated throughout the whole process of cleaning our operating system and hard drive. We felt confident that our sensitive data was being respected and safe. The follow up care we received was outstanding, both Robert and Greg went out of their way to talk us through some minor issues, nothing was too much trouble. I would recommend this company to anyone with minor or major computer issues. First class service and value for money.
23 Feb 2016
Greg was very responsive, competent, and thorough. He addressed all of my issues in under 2hrs.
17 Feb 2016
You offer quick, efficient and friendly service at a very reasonable cost. Thanks Robert you have helped solve so many of my computer problems.
10 Feb 2016
Our computer was too much to repair for us so Robert didn't charge us and got all of my children's photo's off the hard drive because that was the most important thing to me. Highly recommend.
08 Feb 2016
Ive know Robert for a few years now and I will not use anyone else in regards to my computer problems. His standard of work has not changed. He keeps you updated with the progress and his work is outstanding. I find his honesty and integrity irreplaceable and thus I have recommended family and friends to his business and they all feel the same way 100%. You will not be disappointed!!
04 Feb 2016
Great work above and beyond the initial problem. Will certainly be recommending Robert to friends and family.
03 Feb 2016
Excellent work Robert! Thank you for your time and in explaining how to get my system working more efficiently! I will certainly be recommending Zoo computer repairs to my family and friends.
02 Feb 2016
Robert kept us informed with the progress and helped us get the best result for a very reasonable price - would recommend Zoo Computer Repairs to anyone.
01 Feb 2016
Zoo computer repairs did a great job and im one of the satisfied customer. The technician was very thorough and into details and I recommend Zoo Computer Repairs to anyone. worth it
26 Jan 2016
What I like most about Zoo Repairs is that Robert takes time and care with his customers. Nothing seems too much to ask and as I'm not a computer whizz; yet having much to be done on computers; as a teacher; writer; artist; I can confirm that I always have a lot of questions; a lot of little glitches which happen. Robert is truly a professional who knows his work and is definitely heads above all the rest when it comes to customer care.
20 Jan 2016
Fantastic service! Robert helped me immediately with my computer problem and had it rectified quickly. He was extremely knowledgeable and was able to assist me remotely. He communicated in very simple, easy to understand language. I will definitely be contacting Robert again if I encounter any further problems.
17 Jan 2016
Robert was extremely punctual and very helpful. I would highly recommend Robert. Thank you
05 Jan 2016
Hi i i called Zoo as i had a problem with my PC and had no idea how to fix.Robert helped me on the same day great service.
05 Jan 2016
Robert sorted out my email problems and sped up the computer at the same time.. removed viruses... Just like finding a good mechanic I'll keep Roberts number on speed dial and know I can call for prompt service and advice.
30 Dec 2015
Roberts response time was very good, and new what he was about fixing the computer. well done Robert
29 Dec 2015
what a awsome guy to deal with done a perfect job all done remotely which made it so much easier there was no hassle and he even finished the job off for free would highly recccomend this company and there services and we will definantly be using robert again
23 Dec 2015
Robert is efficient, knowledgeable and understands good customer service was able to make our system work the way it should
20 Dec 2015
excellent service and such a professionally down to earth consultant. I will be calling these guys if I ever have any issues again. Very happy :)
12 Dec 2015
Professional, timely service. Reasonable price. Cleared malware from laptop. Would definately use again & recommend to friends. Followed up next day with a question and query was attended to immediately with no fuss and at no extra cost.
11 Dec 2015
Professionalism, friendliness and technical prowess - Robert exceeded my expectations in his job of cleaning up my computer of its many viruses, while also giving information on other things I could do with it (the computer/net). Most importantly he was kind and respectful.
07 Dec 2015
Fantastic service - can highly recommend this business for its friendliness and efficiency
05 Dec 2015
installed win10 replaced all data solved printer problems explained and fixed error messages
19 Nov 2015
Doing my final research project for MBA, I inadvertently downloaded a virus. Robert answered my call and luckily I found him at a good time. He connected remotely and fixed my computer. Fantastic service.
01 Nov 2015
dayna-d from Alexandra Hills
Robert was awesome! I had a hard ware issue and a problem with my LCD and he was able to help me sort my issues out easily. Very prompt and professional! Easy to get along with and very talented. Deffiently will be back with any problems I have!
28 Oct 2015
Found Robert by chance, fortunately he is a good one. Hard drive failure led to a replacement of hard drive and now my computer is quicker now then when we bought it. As we needed the computer he worked on it over the weekend and had it back by Sunday. Good quick service, explained, in my level of computer knowledge, what was going on and what he did, and installed a clean up app to manage space. Would recommend him when the inevitable computer breakdown occurs. Thanks Robert computer working great.
11 Oct 2015
wingsb from Alexandra Hills
I had to help a friend and get her computer working after she made it full of viruses and they helped so much
11 Oct 2015
patrickw308 from Newmarket
Robert was a pleasure to deal with. Responsive to communications, explained everything as he went and was very cost effective. Graphics card replaced, and computer decluttered. Computer up and running again, much faster than before. Thanks again Robert, and look forward to working with you again.
03 Oct 2015
brucej727 from Acacia Ridge
I wish to thank Robert for his fast response and connecting computer and printer together.
02 Oct 2015
Its hard to trust things online. And even the computer assist people can be money grabbers. These guys were easy, and service was great. Its hard to rate the value. It was expensive but so far no trouble at all.
01 Oct 2015
Robert cleaned up all those annoying pop up ads, laptop now runs faster and easier, very good polite prompt honest service,
29 Sep 2015
Robert's service was outstanding. He went over and above to sort out my computer problems (virus). He also explained everything to us as he went and offered complimentary support for the next week. I will be recommending his service to my equally computer illiterate friends!
26 Sep 2015
mariam832 from Capalaba
What an awesome guy. Information plus. Robert is patient. Willing to share his knowledge. Fast acting on any communications....Returns calls and never leaves you waiting. Personable. I've thoroughly enjoyed the experience which started as a complete disaster. Thank you Robert for restoring my faith in computers and the technicians.Will be forwarding your business with confidence
22 Sep 2015
moragw from Holland Park
We're so glad we picked Robert's business from the myriad of computer repair places out there. Robert fixed our hardware problem quickly and thoroughly and was very helpful with some other software questions I had as well.
20 Sep 2015
breeannam92 from Alexandra Hills
had to get my LAPTOP fixed cause it had so many viruses and they did it at great price and so fast
31 Aug 2015
I would absolutely recommend this business. Robert was friendly, extremely helpful, prompt and an excellent communicator. A difficult computer problem was fixed to my amazement - he is a wizard!
25 Aug 2015
despinav from Chapel Hill
excellent,honest service.Robert took the time to explain my laptops issues thoroughly, definately recommend him
15 Aug 2015
iank856 from Brisbane
ROBERT is absolutely fantastic.He had my computer up and running in no time.A real gentleman who really cares about and listens to his clients needs. If only the bigger company's can learn from Robert....... Highly recommended and always ring and ask to talk to Robert. Thank You Robert.
13 Aug 2015
Prompt reply to query,Attended that day to fix problem. Answered further questions on line.
26 Jul 2015
wadew522 from Parkinson
Robert did a fantastic job in sorting out my computer issues, he also spent extra time in teaching me a few basic pc skills to help me in future. Would definitely recommend his service.
16 Jul 2015
I would highly recommend Robert. Great, prompt service. Resolved my issues & I was back working again with an hour.
11 Jul 2015
robert-t563 from Sunnybank Hills
After repairing both my computers Robert is the best technician I have dealt with, his professionalism, polite manner and very capable skills made it very easy for me to Highly recommend his services to everyone.
18 Jun 2015
melissaa454 from Coorparoo
Excellent support and service. Made everything easy to understand, prompt and great communication. The offer of remote support is second to none. Will definitely recommend to others. Cheers
11 Jun 2015
annec301 from Carina Heights
Excellent. I was kept well informed by Robert as he worked through cleaning my computer of the viruses and gave me several helpful suggestions during the process on how to regularly cleanse my data and access my emails. Would recommend company to anyone who needs their computer repaired. Also appreciated having the work done remotely.
09 Jun 2015
I have had two separate issues with my PC and Robert has come to my rescue both times in lightening speed. He's quick to identify the issue and fix the task at hand. Thanks Robert, as my PC issues are gone :)
03 Jun 2015
Dealt with once before and will call again! Prompt, Excellent service, always very helpful and pleasant to deal with. Would definitely recommend!!!! Competitive prices too!!
29 May 2015
What a champion Robert is, he called me and arranged for me to text him the next morning when I was ready for him to fix my laptop remotely He explained fully what he was doing. Great service excellent outcome. Highly recommend Robert.
26 May 2015
Robert's was very helpful and efficient in cleaning up my computer - removed viruses and showed me how to free up more space on hard drive. All done remotely. I highly recommend his service for any computer problems.
26 May 2015
Roberts service and skills were excellent..the problem of removing the virus and bringing back my files was fixed in a quickly and without any hassell ....the cost incurred was very reasonable and the after service was great....would definitely recommend Robert and his Company.
24 May 2015
Robert built me a new computer very happy with it and the service he has given after sale would highly recommend anyone wanting a new computer to give Robert a call.
24 May 2015
Robbie was quick and explained things in simple English. The new speed is super quick. Robbie is easy to deal with on after sales service. Thank you so much
21 May 2015
Such an easy way to have computer problem fixed! Robbie was very friendly and professional. He talked me through the process, and my computer was fixed in an hour and a half, while I did other things and didn't have to have anyone in my home. Compared to other times I have had computer repaired, it was very quick and very good value. I would definitely use Robbie again.
21 May 2015
Robert was courteous, efficient, and fast when remotely fixing my computer's slow speed. His phone explanations and instructions were clear and concise.
15 May 2015
I would give 6 stars if possible. Rob was great in explaining the problems and fixing them while we were online. The service was great value for money and the clean up software he used stays on the computer for our further use. Happy customer.
15 May 2015
andrewd920 from Birkdale
Quick and friendly service, a change not having to argue with someone from Mumbai or Manilla, Remote service made things fast, computer was fixed within the hour of calling. Didn't make an appointment, all done on the phone and remote screen. Thanks again Robert
15 May 2015
Robert is excellent in fixing computers very fast and he explain to what hes doing getting rid of all viruses i highly recommend him. I will be using him again
13 May 2015
Robert was really efficient and helpful when we had problems with our computer, coming out the next day. He had to reload Windows and Office for us and returned our computer with a shortcut to our Old Computer files which was very great!
02 May 2015
Robert fixed our blue screen of death, reconfigured everything, installed additional maintenance programs and made us all smile again. Robert is reliable, honest and worth every cent. I dropped my desktop computer off to his house and upon pick up he took the time to sit with me and explain everything in plain English, he wasn't rushed and genuinely cared about me understanding everything he had done -which hasn't been the case with other repair companies in the past. If you need your computer fixed Robert is definitely the guy to go to, you won't be disappointed :)
29 Apr 2015
Phoned Robert for the first time because my computer was very slow. His prompt response to my call found the problem to be an unhealthy hard drive. Within a couple of days, my computer was returned and its speed is magical after replacing with new technology. I highly recommend Robert to all my friends and am so glad that I found him.
17 Apr 2015
carolc47 from Eastern Heights
Robert was excellent, explained everything before he started work on my slow compute. Would highly recommend him to family & friends. Price was great for the work he did and time he spent.
15 Apr 2015
Unable to open my internet explorer on my laptop, due to so many viruses and popups, Fix It Computer Repairs fixed all the issues. Even though I did not meet Robert face to face - he displayed great communication and customer service skills over the phone and by email, and was flexible to my needs. Highly Recommended.
15 Apr 2015
Robert spent many hours removing a tricky virus from our computer and stuck with his commitment to charge a maximum of three hours. He also repaired my daughters laptop at no charge.
14 Apr 2015
Had a great experience with Robert! Very friendly and definitely gets the job done well! I would recommend him to everyone! Great customer service as well!
09 Apr 2015
i wish i knew him beforehand so that I won't need to buy a new laptop.anyway, i was nearing my uni assignment due date as well as exam. however, my laptop refused to login into windows which was saddening. it was a public holiday and i am in a need for a fast laptop repairing. found his website and called him. luckily, he came over and brought my laptop to be repaired. it's now working again and ready to kick any assignment given to her. price is cheap (on aussie standard). would definitely use his service again if there were some problems.
03 Apr 2015
Unable to open up my scanned documents - this was fix completely and able to re use again. This has been of great help as this section of my work is used on a daily basis.
02 Apr 2015
I would like to say a really Big thank you to Robert for his quick response in repairing my computer. I had a uni assignment and end of term reports due and my computer crashed. Luckily Robert heard my cry for help and took the time to repair it in a day. He was patient and explained what had happened, then showed me how he had improved my computers functionality. I would differently recommend his services to anyone who needs their computers repaired or serviced.
27 Mar 2015
Not sure what I did to my laptop....having no access to my emails & facebook/games for nearly a week, Robert came to my rescue and worked his magic, giving me a new email setup easier to access.... So happy to see my laptop come alive again. Thank you Robert for not only fixing my laptop but also for the interesting confersations we had....
23 Mar 2015
installed my printer/scanner, cleaned the mess I had made to my computer, installed email which was easier to access and use. combined by personal and business emails to one easy to use page. showed me how to access areas on my computer after making the changes. Efficient and highly competent. great service great price will be recommending to other clients and friends.
15 Mar 2015
susand30 from Brookfield
Robert completely rebuilt and installed a new computer and transferred all files for us. He spent extra time transferring music files which were tricky.
26 Feb 2015
I had an unknown issue with my laptop so I got into contact with Robert. Of course, I wanted the best service for the cheapest price and honestly Fix It Computer Repairs can't be beaten. For the hour, we just sat down, went through all possibilities and identified then solved the issue. He's honest, reliable, friendly and very knowledgeable.
24 Feb 2015
Joch2008 from Sherwood
Fix It Computer Repairs, as a mobile service, came to our house to assist our computer and internet issues. Robert was knowledgeable, friendly, didn't use technical jargon and ensured we got value for money for the time he was there.
21 Feb 2015
Anonymous from Booval
My PC was in such bad shape that remote access was impossible. Robert came over the next morning in deplorable weather and had the pc purring along in no time. Found Robert by chance and will highly recommend to everyone. Up-front and honest! No better way!
21 Feb 2015
Anonymous from Bellbird Park
Cexcellent service, very prompt. Calls back when he says he will fixed my computer again, this is the second time I have used Fix It Computer Repairs very reasonably priced I would recommend him to all my friends.
20 Feb 2015
carab3 from Emerald
Excellent fast service and advice. Very easy to understand instructions. Fantastic price. Will definitely use this service again and highly recommend to anyone.
20 Feb 2015
rachell28 from Gaythorne
Very happy with the service I received from Fix it computer repairs. Robert was able to offer same day service and have the issue fix within the hour, removing the nasty virus I had collected and clean up my laptop. I also loved that I didn't even have to leave home, using the remote access and could still watch what has happening on my laptop from home. Robert was friendly and professional. I will definitely be calling Robert again if I have any more issues in the future, definitely would recommend to others.
17 Feb 2015
derrynn from Jimboomba
I would recommend this business way before anyone else. Robert was prompt, fast, efficient, knowledgeable and polite. He offered sound advice and cleaned up my laptop that was overloaded with viruses. Fixed within the hour. Don't bother with the big companies when you have a fantastic small business operator like this.
15 Feb 2015
chrisl49 from Flinders View
Problems with router and modem which optus couldn't repair and set up of lap top. All work performed was clearly explained in my terms and no request was turned down. Came at very short notice. Over all experience was absolutely brilliant.
12 Feb 2015
julied70 from Annerley
Really good service. Prompt response, came out same day. Robert knew exactly what he was doing, and he did quickly. Removed viruses, and did general clean up etc. I forgot how pleasurable it is to have my computers running at their optimum capacity. Highly recommend!
11 Feb 2015
Anonymous from Yeronga
Quick response to my problem and it was fixed with in hour an hour. I really appreciated the excellent service.
04 Feb 2015
asiat from Flinders View
Robert performed a very great job. He is a very reliable person, with a very wonderful service along side with an amazing attitude and personality.
01 Feb 2015
shannons14 from Rochedale South
Service on my desktop computer (including virus removal) & replacement of Ethernet connection. My computer is now running much faster and not cutting out all of the time. Robert was incredibly helpful and explained what he was doing the whole time in a way that was easily understandable. I would definitely recommend his services to anyone
30 Jan 2015
philc16 from Rochedale South
Computer service, Ethernet card replaced with wireless to prevent serge issues. "cost below includes parts"
30 Jan 2015
maggiek2 from Sunnybank Hills
Virus removal and general clean up of lap top. Robert is a very professional friendly young man . My I.T skills are not good , Robert didn't give me all that I.T speak but explained everything that he was doing in language that I could understand . I would be very happy to engage Robert's service again if required.
28 Jan 2015
sonic1 from New Farm
Computer clean out, data transfer, hard drive purchase etc Fantastic service, fast, accurate, brilliant. All problems solved with no fuss! Very trustworthy. I would never use anyone else!
24 Jan 2015
Anonymous from Upper Mount Gravatt
Data transfer from old computer hard drive and email set up were performed expertly and efficiently.Robert has a very pleasing manner and explained things in layman's terms
23 Jan 2015
Anonymous from Coorparoo Bc
Excellent training on my new computer, tech answered all questions very well , extremely patient and understanding will definitely use his services again
23 Jan 2015
narellej2 from Runcorn
Ensuring all backup from old desktop prior to moving to new Laptop. Downloading new software & old software, advising on options. Setting up a dock to connect monitor, keyboard etc. etc. It took a couple of hours but for me would have been a full days job with lots of confusing components that Robert could just solve. Brilliant!! He will be my first call for future problems.
06 Jan 2015
Anonymous from Loganlea
oh my god had a great tec out got the husbands computer up and running even gave my laptop a service put his number in my phone will call him again if needed
06 Jan 2015
luanab from Park Ridge South
The technician came to fix a problem with my external hard drive and was HONEST enough to admit that he may not be able to recover the data that was on there instead of ripping me off and getting my hopes up. So instead of leaving it at that, he was able to fix my favourite computer that had a critical error that I didn't think was fixable. So grateful. My technician was courteous, on time, used simple language to explain what was wrong with the computer and is very knowledgeable. I would definitely refer my friends, family and older people to this business as they are very HONEST and well priced compared to the rest of the market.
02 Jan 2015
donaldg from Loganlea
I have had Robert over to fix my computer and my mistakes a few times now, I am thoroughly convinced he is as good as his word, and sorts out the mess time and again, his prices are fair and his service is good, forget the rest he is the best.
01 Jan 2015
sabinas from Stretton
Fixed internet and cleaned up computer to run faster. Gave lots of helpful advice regarding computer, printer, hardrive and wireless. Extremely great service, price and friendly. Would highly recommend anyone that has a computer problem to call Robert and he can fix it.
29 Dec 2014
veronicac12 from Mount Gravatt
sorting out computer problems, explained things in easy to understand language and didn't make me feel stupid
29 Dec 2014
ianm38 from Bellbowrie
Problems with internet connection. Had to replace modem. Came very promptly to a first time user despite being between Xmas & New Year. Very professional, will definitely use again.
24 Dec 2014
ursular1 from Ashgrove
Problem solved a number of computer issues varying in complexity. Responds promptly, very considerate of the importance of getting our computer back on line
23 Dec 2014
peters118 from Capalaba
Robert replaced hard drive and recovered all of my data (photos) from my old HDD. He was explained everything in layman's terms and was extremely helpful with any questions that arose. More than happy to recommend his services.
17 Dec 2014
robertw22 from Jindalee
Robert is very knowledgeable & responds in a way that even the most inexperienced person with a computer can understand. You cannot compare his service & value for money for this rebuild of Windows 7. I would definitely recommend him to anyone who has any type of computer issues & who wants it fixed fast with value for money.
16 Dec 2014
anitah12 from Silkstone
Robert was professional and informative for the computer problems we had and solved them quickly and efficiently. He explained thoroughly what he was doing at all times and showed me simple ways to make my computer experience easier. Will most definitely use him in the future.
14 Dec 2014
waynes15 from Coopers Plains
Absolutely great! Robert fixed all issues and more, explained everything clearly. Couldn't be happier with his service and style! Would highly recommend him.
14 Dec 2014
larryh7759 from Mansfield
Rob l am over the moon at the way you present yourself and to explain everything in detail what you are doing.You set up a new computer to wireless, the printer and also a new tablet.Programs were also loaded onto the new computer and all completed within 1 Hour.Now l've finally found a honest and reliable computer IT Guy. Thanks Rob
14 Dec 2014
rosemarys2 from Moggill
Our call out was actually for my partner's computer which had been very poorly repaired by another repairer. During the quick and professional service to my husband computer Rob offered to check mine and found it was running very slow and after a few clicks to clean it up it is running very well. For an old laptop the fee of $50 dollars ( he was already repairing my partner's) it was well worth it. Rob is an extremely pleasant young man and works with confidence and knowledge.
14 Dec 2014
toms25 from Moggill
My computer couldn't load Google Chrome and open attachments on my email as well another Computer Repair shopfront business in Kenmore had taken a week and the computer had more problems than before. Robert fixed all problems quickly and improved the speed with long term fixed.He was quick and smart.
13 Dec 2014
Extremely happy with the service and sound advice from Robert, my desktop failed and Robert helped with deciding what was my best option, he then recovered all my data and put it all on an usable device so I could transfer it to my laptop, great advice with great prices.
12 Dec 2014
Stuff supporting the bigger companies that Charge twice as much. Robert was reliable, on time, polite and fixed my problem in under an hour. Last time I used a geek it cost more than 300 dollars
12 Dec 2014
kyleh2 from East Brisbane
After the storm my computer didn't work got Robert out to check what was wrong with it he took it away and in a day he had fixed explain why it wasn't working and was good price also got a graphics card switched for a brad new one for free as the other one didn't work and he swapped it out alsome didn't have to wait ages for a claim on it...I be using thee guys aging
08 Dec 2014
suzannek4 from Holland Park
Reinstalled printer. Unlocked Outlook - would not open. Cleared my mailbox - reconfigured so it will not fill again. Checked warning signs received re security and Office & fixed. Explained clearly. Installed additional maintenance programs. Reminded me of dates to be remembered re new security program etc. Punctual. Phoned me on arrival - I prefer to be notified before the doorbell rings.
06 Dec 2014
breeannam1 from Alexandra Hills
My daughter ended up breaking her laptop and not being able to any wireless network and made it riddled with viruses, we had a look at some good computer repair shops and decided to use this service. Robert was very helpful and made sure we got our laptop back in perfect condition and fixed something I didn't think could be done, they are a very knowledgeable and professional service and are also reliable and quick! Defiantly think I picked the right service, they are also very reasonably price! Highly recommend!
06 Dec 2014
geoffreyw1 from Rochedale South
Robert's response to my call regarding the replacement of a cooling fan in my desktop was quick and the resulting repair and at the same time a change in the set up of a wireless printer was carried out very professionally.
Brisbane, QLD, 4000
Tel: (07)31447171

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