The lady I whom organised the installation was absolutely a pleasure to do business with, I can't stand pushy sales tactics which in the end I turn away. This wonderful lady sent information to me then a follow up call to offer assistance if needed. Her product knowledge was impeccable and also knowing the staffmember whom was coming out to install the solar tube saying how deadicated this installer is and saying I need not to have any concerns as he's one of the best, and I have to say he was. I have recommended this branch of solartube to my Commitee members on the Bodycorperate. I am on the Commitee and I have shown other owners what a great differance your product has made. Proud to say I am the only owner with a solar tube and with the response of the other owners not for long. Thank you for a pleasurable experience on having a brilliant bright bathroom.