All good. Our pipes block up once or twice a year. TRD weren't the cheapest on the initial call, but their price is inclusive of jetting and CCTV, which brings them on part with everyone else price wise. TRD were local to us (Ringwood) and came out within a few hours of calling. They had all the tools necessary, so no need for them to go offsite and hire jets, etc (something we've been stung with before by other plumbers). Tim confirmed that our issue was root blockage and showed my wife the footage. He didn't suggest remedial works, but suggested we wait it out and see how aggressive the roots were after clearing. I appreciated that he didn't try to upsell us on expensive work just for the sake of it. Only one small hiccup (a small drain that also needed clearing that was missed), but they came out promptly to fix that. Good guys. Recommended for this kind of work.

(nb: I have also posted this review on google)

I had a troublesome Braemar ducted heater that would regularly stop working and throw up indecipherable error messages.

I originally got in one the highest rated repairers on Womo, but they could not accurately diagnose or fix the problems. I came away feeling very unsatisfied.

Out of frustration, I called Simply Air because they were the most local. I spoke to their repair specialist (I forget his name unfortunately) and explained the issue. He explained immediately what he thought the issue was.

I booked him to come out and he immediately identified the parts that had been repaired previously. He talked through the issues, the options, and he provided a very reasonable quote for repairs.

This was two years ago. I haven't had a problem with the heater since.

I wouldn't hesitate to contact Simply Air again.

The main water line leading to our house burst (old galvanised pipes that had rusted through). I called the first Ringwood plumber I found in the directory (which was not Eastwide) and received a staggering quote for thousands of dollars of work. Moreover the plumber said this cost would only cover the first six metres of replacement pipe (it's about 12 metres to my house). He then tried to charge me more than the call out fee (from $66 to $200) just for 'putting his knee down' as I came to learn.

Needing a second quote, the owner of the house behind mine recommended Ben from Eastwide Plumbing.

Ben came out that same afternoon, called me with a quote to fix everything for half the price given by the original plumber. He said he could start straight away. I said go for it.

By the time I got home from work, Ben had already dug a trench from the fenceline to the house. He then came out first thing the next morning and completed the repairs by noon.

Ben from Eastwide was prompt, fast, a great communicator (hard to find with tradies) and did the work for a good price (as far as plumbing costs go!). Highly recommended.