Reviews by dianad9

This review is for Balaclava-St Kilda Physiotherapy Centre, Balaclava VIC

verified email - 19 Dec 2013

I have been using this business for approximately 4 years. Prior to this I had been seeing another local physiotherapist for at least 2 years with little results.

My problem stemmed from computer use in my work likened to RSI. I initially approached my doctor who used to only prescribe me with panedine forte & did not on any occasion recommend I see a physiotherapist which caused me at least a couple of years of unnecessary pain and drug intake.

The pain used to be so unbearable that I would sometimes find myself in tears & unable to work for days. It really effected my life at the time.

One day a friend recommended that I find a good physio, I found a local one that was closest to my home. For two years on a weekly basis he treated me. The relief would be short lived so it was necessary for me to see him on a weekly basis. Little did I know at the time that there were better professionals in this field & upon discussing my experience with a mutual friend they suggested I try another business.

St Kilda Physiotherapy Centre seemed to be the right choice, they were an established business having operated for over 20 years. They were also close to where I lived at the time.

I was immediately impressed with their centre. After being guided into one of the treatment rooms I was most impressed to see a framed photograph on the wall of Cathy Freeman being treated by one of the therapists.

I was fortunate to be treated by Amir, he was very gentle and shocked me during my first treatment to discover my spine was crooked! I was amazed/disappointed/angry that the physiotherapist I had been seeing for 2 years prior didn't fix this or deliberately didn't so I would have to see him on a weekly basis for treatments.

It took Amir about a month to correct my problem. He is amazingly gentle during treatments and the results are amazing. I felt like I had a brand new body!

Since then I have only had to see Amir a handful of times over the years. I owe this practice so much for being able to restore my confidence that there are great business professionals out there.

A treatment costs about $65, if you have private health insurance it's about $20 cheaper.

This review is for Skin Day Spa, St Kilda VIC

verified email - 19 Dec 2013

Started using this business about 4 years ago when I had problematic acne for years. Pauline (business owner) was able to rectify the problem within a two month period. I was absolutely stunned with the results as I had tried countless remedies with no results since I was in my teens (I am 43 years old now)
I highly recommend this business for any skin solutions. Her facial techniques are amazing & they offer an intensive range of relaxation packages if you want to spoil yourself or gift a special friend/family member.
This business literally changed my life!

This review is for Pacific Seafood BBQ House, Richmond VIC

verified email - 19 Dec 2013

Been a regular customer on and off at this restaurant for years. More prone to going to their Toorak Road one now as it is closer to home. Love their deep fried chicken ribs, naughty but nice treat!
Their detailed menu range is much the same across all three of their restaurants (they also have a restaurant in the city)
If you are after a quick lunch I would recommend their mixed roast on rice which consists of two choices - roast duck/crispy roast pork/roast chicken or BBQ pork served with steamed rice & bok choy. Very satisfying lunch dish & only costs about $10!

This review is for Red Movers, Tarneit VIC

verified email - 18 Dec 2013

Very disappointed with the move and non-existent after service customer care this company has given me. I moved Sunday 24th November 2013 from St Kilda East to Bentleigh. The two Indian men arrived in a timely manner just after 8am & were courteous enough to call approximately 15 minutes before their arrival. Unfortunately this is the only positive comment I can make for this company. I was quoted over the phone that I would only need to hire a 4 ton truck to move the entire contents of my 2 bedroom flat. This was definitely an understatement. Fortunately on the previous Friday & Saturday a family member and I had managed to move most of my belongings using our cars leaving only the bigger items for Red Movers. We believed with confidence that the 4 ton truck would have more than enough room to accommodate the following items:

7.5kg Front loader washing machine
Medium size fridge
Medium size wardrobe
Ikea tallboy
Metal 3 draw filing cabinet
46" flat screen tv & ikea tv stand
Bicycle
Small portable Air conditioning unit
2 & 3 seater leather couch
2 x female torso mannequins
Double size mattress & futon frame
Small size book case

This was not the case as it took them two trips and 4 hours @ $89 p/h to get the job done which I thought was pretty expensive & inefficient since I was only moving 7.8km up the road & it was Sunday when there is hardly any traffic on the roads.

They were pretty rough with my items, when starting the job one of them (the driver) started to drag my 30kg ikea tallboy that has metal legs across the polished wooden floor boards. I had to tell him to stop doing it, assessed the damage to the floorboards and saw he had left a 35cm trail of scratch marks. I told him that I wanted to get my bond back from the real estate agency & to please take care my furniture to which he replied "No one gets their bond back when they move out of a rental" which I thought was very unprofessional & untrue.

During the chaos I also noted that they were not padding the furniture properly while loading it onto the truck. I had to tell them to apply more padding such as not bothering to protect my pristine mattress by leaning a dirty bicycle against it. Sharp edges of metal appliances against wood which will obviously scratch if no padding is applied between them.

They managed to load everything except for my two couches. The second trip took them 1 full hour. I am at a loss to why the 2nd trip took them so long. I was not there to witness it.

Drama didn't stop there. The place I have moved into has a staircase with a corner in it. Great care must be taken when moving items up the stairs which I explained to the boys. We all stood back & assessed the undamaged walls before I allowed them to take items upstairs. They still managed to whack the corner of my fridge into the wall leaving a 40cm x 65cm patch of chips & indentations along with deep scratches/indentation marks in the wooden stairs. I wasn't there when this happened but saw it shortly afterwards & pointed it out to one of them & asked him to show his colleague.

It wasn't with much surprise that later when they had finished & I had paid them that the driver was already at the wheel of the truck with the engine on ready to leave. I had to ask him to to turn off the truck to come and inspect the damage to the walls & stairs. Reluctantly he comes & I ask him to take photos with his phone. He stands a good 1.5 meters away from the wall then starts photographing. I have to ask him to stand closer. Scratching his head he seems oblivious that him & his colleague have caused this damage. The only condolence he can offer is for me to contact the office.

The saga continues... It has now been 3 weeks & 3 days since my move. I have called/texted/emailed this company on at least 15 occasions to enquire when they will be arranging for someone to come & assess/fix the damage they have done to the walls & floor. They keep promising to send someone around to fix in one week, then in 2-3 days, latest excuse is "I've been overseas but will get onto it in 2-3 days" that was over a week ago. They are displaying absolutely no interest in resolving this problem so I am left with an expensive repair bill. I absolutely DO NOT recommend that you use Red Movers. Unfortunately I choose them because of the stellar reviews they have received on this website, please don't make the same mistake I did.

Because of this experience and being a new user to womo I will exercise extreme caution when reading reviews members leave for businesses especially if it's a 5 star rating and they have a history of only leaving 1 review for a business. I would recommend you do the same.