I was concerned with a large purchase such as this and it seemed like the delivery time would take for ever. The Becextech support staff replied to all my messages, assured me my order was in progress and then that their stock was not part of the recall. In the end I received my phone super quick (quicker than their best estimate) and it is as described, new, genuine product, ready for setup in AU, works on the networks here, no problems. I would recommend Becextech.