Reviews by erinm967

This review is for Punctual Plumbers, St Kilda East VIC

verified email - 06 Oct 2021

Paid over $2000 for plumbers to come out to fix some problems but we still had water pooling in the front yard. I called and told them that the issue had not been resolved. A more senior plumber came and said we just needed to replace the garden tap. They charged us $160 for a 10 min job that should have already been done. When I spoke to the owner James regarding the $130 we were being charged for the call out fee (I believe we should not have been charged another call out fee when we had already paid them one and they didn’t fix the problem) he yelled down the phone at me and was abusive and rude. We will never use these people again and I would advise others to steer clear.

Approximate cost: $2000