After waiting 45 minutes for my appointment I enquired at the desk and they couldn’t tell me how much longer it would be and offered to rebook. Why would I make an appointment in the first place? This is not a walk in bulk billing doctor although that’s the vibe it gives.

I ended up waiting another 10 minutes for my appointment (55 in total!) watching about 8 clients go in before me even though I said I’d be happy to see any doctor. No mention of an apology from the doctor after finally seeing her. Instead, after I mentioned I had been waiting so long she said “yeah well I’m working too, I have to be here late too”. This was Dr Heba Jibreal. Super unprofessional. Not to mention she wouldn’t even look at photos I was trying to show her instead trying to rush me out in under 10 minutes.

The last time I had the first appointment of the day and they were running late!?!? Will definitely be going elsewhere from now on and I suggest you do the same!!

Approximate cost: $170