Charlotte is an absolutely beautiful person alongside the fantastic service she provides. She reshaped my eyebrows from terribly over-plucked to thick and perfectly shaped. She did all of the treatment to get me ready for my wedding day and as well as other special occasions and my monthly/weekly beauty 'maintenance', from nails to spray tans to waxing to teeth whitening and more. I wouldn't trust anyone else more than I trust Charlotte. Highly recommended!