Reviews by ja84

This review is for Paceway Mitsubishi, Osborne Park WA

verified email - 31 Jul 2017

I have purchased a second hand car with so many problems that I really regret that.
After a week of purchased I noticed a noise in the engine, I went to paceway to discuss that, they nicely took the car for an inspection. After a week a had to call and ask about the car and the answer was: sorry I was just about to call you, the problem is this,this and that and it is not covered by the extended warranty so it is gonna be $350 dollars which I didn`t expected but paid and they took another week to fix it.
When I picked the car up it was filthy inside and outside!
I didn`t care and drove it home.
Next week The car started leaking oil, well I sent it back to paceway and same thing. Took a week to diagnose the problem, this time the rocket cover gasket they said and of course not included in the extended warranty so I had to pay again but this time it was 3 weeks in the dealer and their excuse was because they are not a dealer of that particular brand I bought (hyundai) so they didn`t have the right tools!!! can you believe that?
When I drove it home I found that the oil leak was still there, I could not believed that and the very next day went back to paceway. I had to wait for one more week.
The problem this time was a different part of course not included in the extended warranty but this time we were talking about nearly $2000 dollars repair. All this happened in two months and the car is been more in the mechanic than on the roads.
I sent this car to a different dealer for a quote and they managed to quote me for half of the price and 2 days repair so I decided to fix it with them because I was tired to argue with paceway.
I know when you buy an old car you have to know it is not gonna be perfect but this is too much.
I paid top dollar for it thinking that it would be better to buy a car from a dealer than private but NO!
Seriously try to avoid this dealer, at least in second hands.