Called early in the morning under very trying circumstances where a wound had reopened and bled into the mattress. Come out within a few hours, very very professional and a nice bloke. Did a fantastic job - really got all the blood stains out and cleanse the whole mattress as well. I didn't shop around in terms of price because it was an emergency but I ticked 5 stars for value because this guy really delivered an excellent job in an excellent way.