Reviews by janh11
our beloved dog Ambrose, was swiftly taken in to the Intensive Care Unit at this facility. such love and attention could not be more demonstrated. from the reception desk to Doctors and nurses, it was so evident they do the work out of genuine love of animals. I did not know such a place existed. they really should receive more publicity. they kept us informed at all times day and night. Ambrose was so loved by these people.nothing was too much.
Approximate cost: $3,000.00
we had initally gone to a Tradetools store at Capalaba but were ignored by all the staff for over a half an hour,so remembering the great way we were treated previously via the phone and then in store,we decided to drive over to the northside of town to Tradetools at Geebung. the service has not changed at all.they had to order the tool we wanted but a discount was given for the inconvenience.and they kept us informed via phone when it arrived next day and put it in our vehicle. the manager listened to our tale about Capalaba store and left us in no doubt that he was not happy with them and that he will follow it up. will always go a bit further for the kind of service we received.
Approximate cost: $2,000.00
their web site states " they will meet your deadline"" they don't even bother to try to do the job!! fob you off! I told them they should omit that statement from their web site.
from the initial e mail inquiry,to the appointment time,I was answered promptly & kept fully informed.when serviceman was held up,I received not only an e mail but a call from him to say where he was and his ETA. a better service person I could not find.he was precise,friendly,meticulous.
Approximate cost: $150.00 inc GST