I got an annual service of my road bike and a once over of my kid's bike too. Its really easy to arrange a service by email. Much more convenient than dropping it off to a shop and then rushing around to pick it up.

Mike turned up on time and did great work at a very reasonable price. Follow up afterwards was great and he was happy and friendly with me and my young family. I can't recommend him highly enough. This is how small business should be done.