Reviews by jesse691
Terrible customer service
Abysmal customer service. They sent me the wrong product and I emailed them. No reply after a few days so I rang. Said they can refund me and I can just keep the item that was sent. I declined and requested they send me what I paid for. They organised return post (I had to lodge at post office due to size of item). Emailed them that day with lodgement receipt. No reply after six days and no answer when I attempted numerous calls. Eventually they called back and admitted they ‘overlooked’ sending out the correct item (after telling me they’d already sent it so I should get it soon) Sent via express post (which still took three more days). Just under a month later and I finally received what I’d paid for but not without the back and forth and inconvenience. Don’t bother with this place. Waste of time.
Approximate cost: $120