What has happened to Arkaba Medical Village (AMV) of late?

Postive - new foyer fit out

Negative - OMG, My wife has an issue that needs resolving urgently from her GP but once again can't see that GP for almost a month.

Office staff suggested to my wife today, that's how it is and are happy to transfer records and go elsewhere.

When my wife asked for the managers full name to register her concerns, receptionist would only divulge her first name although their website has managers full name.

Wonder if this "word of mouth" is incorporated when submitting for an award!

Shame!