I was met by Karen who immediately put me at ease and explained fully the routine and care that would be given to 'Sam'. I was most impressed and found the setting to be very pleasing, spotlessly clean with large well appointed cages, pleasant surroundings and play area with soft music playing and tinkling water feature only added to the confidence I felt as a 'First Timer', that 'Sam' would be loved and well cared for.
In the Quality section, I was unable to compare Cats Conservatory with other companies, therefore this section was impossible for me to assess. Maybe a 'First Timer' section could be added to the list above.