Our local club used TappaNappa for a not for profit presentation evening. Although they were always happy and helpful she was very pushy when it came to payments. She wanted up front payment (I admit we booked late) so that may be why. Then came back and told us we must give the linen lady a $200 deposit asap (this was never mentioned in the original booking) - mind you all of us a volunteers and have jobs, so I quickly email our program director and she is very busy at work and says she will do it. We then added table numbers to the order again before anything would be done another $317 was demanded. I tried explaining that we are all volunteers with jobs and the clubs account couldn't be accessed by eff and all money's paid was from our program directors personal account. She was sympathetic but unmoving. On the day of the event we were promised star table numbers without being asked they arrives with a different shape saying she couldn't get the stars. We told them the table numbers well before the event and they arrived short with the tea lights and candles so at about 4.30 she made a mad dash to try and buy more. Needless to say the tables did look really nice. However we are now 3 1/2 weeks since the event and after many,many,many requests for the deposit of $200 back and a number of promises that it would be done our program director is still $200 out of pocket! I have text and sent emails and since Wednesday 11/11 they refuses to answer my messages. If you have another choice or option use it the trouble I have had trying to get the money back is maddening. TappaNappa is unprofessional and very hard to deal with and now still haven't given us our money back. Be careful when you think about using TappaNappa and rethink it!

Approximate cost: $2500