I had a service done here & was given a loan vehicle for the day. They also replaced my wipers & washer fluid at N/C & washed the car. Then I received a report in the mail indicating further work that needed doing. As I use my car for business purposes, I had some extra work done by them. They did not have a loan vehicle on that day so I was driven home then collected when the car was ready. I also have my car booked in next week for further work & providing they continue to give good customer service, I will continue to use them.