Reviews by laurena740
Sent this company 2 requests for quotes. Followed up numerous times and was promised calls back. This went on for almost 3 months. Eventually, after much persisting I received a text msg with this reply “Please stop calling us at present we have no time to inspect any new properties as we have some urgent works in the city and have had for some while. Whilst we appreciate you asking us to quote on works for you we are just unable to do so at present.” Don’t waste your time, they do not what your business! Very disappointing experience from start to finish.
Appalling service!
Despite being repeat and loyal customers over a period of 18 months or so, our experience in the past few months has deteriorated rapidly. The latest install taking 5 months to happen, and now with a fault on one of the blinds, it will need to be replaced.
Staff place absolutely no value on their customers time, and evidently don't care about delivering even the slightest bit of service.
My advice is to save yourself the time and stress and go with a smaller company!
These guys are fantastic!! We run a property management company and use them for all our appliance repairs. They are very reliable and super easy to deal with. They are honest and provide excellent communication along the way. HIGHLY recommend!!
Dan provides an excellent service. He is always very reliable and easy to deal with. We would happily recommend Orbital for any electrical needs!