I purchased 2 stools and after a few months the upholstery started lifting from the seat pads.
Warranty and after sales support manager refused the claim stating it was due to incorrect use. What garbage. Stools and chairs don’t come with sitting instructions.
I tried explaining a number of times that we did not use them incorrectly and that we used them the same as anyone else would.
But they would not listen. It was like talking to a brick wall.
Buy at your own peril and hope nothing goes wrong.
Because you will not get any help after you buy.

I got quoted $180 to terminate a bee hive in a brick wall. The person came and sprayed a few times in the hole and said that it will take 24-48 hrs for the bees to disappear. Then I received an invoice for $660. I rang them and asked what’s with the $660 invoice. They said they had to use extra chemicals to do the job. No one told me about the extra chemicals nor did I give authority . I told them that I wouldn’t be paying that amount. They started getting very aggressive saying that I must pay. Then they said just pay for the chemical $330. Again I said no. I agreed and paid the amount of $180 that was quoted. 2 days later the bees were still there. Waited over a week and they were still there. I got in contact with them and told them the bees were still there. After a week of them stuffing me around they said that they don’t have guarantee on bee removals. Which they never told me prior.
This mob are shonky operation and I don’t think they are qualified to carry out such jobs.
I would recommend to stay away from these people.