Reviews by lucyd4

This review is for Hair Opera, Burwood NSW

verified email - 28 Jan 2012

I went for a basic cut and blow dry and brought in a picture of what I wanted as visual reinforcement of what I wanted. The hairdresser nodded and told me she understood however later kept asking me how I wanted it cut while she was cutting my hair. I tried my best to clarify each time in the hopes she would understand. When it came to blowdrying she had no idea and created a look that was completely different to what I asked for and what was shown in the picture. She had to re-style it two times while speaking Korean out aloud in a disgruntled tone before the more experienced female manager took over.

I give the overall quality 3 stars because luckily the manager gave me the blowdry I was after in a efficient manner however she said to me near the end "everyone is waiting for you" as if to pin the blame on me that there were a few customers waiting when clearly I was not being a difficult customer and just wanted a style that even remotely resembled what I had requested. Although I received a decent cut and style in the end - this was at the expense of sitting there for 2 hours for them to get it right and also being made to feel like it was my fault that it had taken double the time due to the hairdresser's lack of experience and poor communication skills. I was charged $60 in the end which seemed pricy for a cut and dry at an asian hair salon however I just paid no questions asked - as I just wanted to get out of there and resume my day.

Please beware of the inexperienced and untrained hairdressers in this place as they can clearly ruin the experience!

Approximate cost: $60