Reviews by lynn-m166

This review is for Bitter Suite, New Farm QLD

verified email - 18 Sep 2023

I would not recommend this restaurant. Last night my daughter and I dined at Bitter Suite to celebrate my birthday. We have been here before and the food and service, particularly by table service waiter, Margaret, was really good. However, we were very disappointed with everything except the bar service this time. The first dish we ordered was the tacos, as we’ve had these before and they were excellent. Last time this taco dish was done with warm tortillas. That's what we thought we would get this time, but it seems we were given the GF version instead. Nobody asked us if we wanted these, which is very poor service when the menu states there are options of typical corn and GF versions. These GF versions were ridiculously tiny, soft and tasteless and in our opinion not a tortilla at all. They were thin, floppy and watery, which made them impossible to pick up. They didn’t hold any filling either, which was average and lukewarm. They were very overpriced given the portion size and sub-standard quality. We then tried to order the bar snack cauliflower and blue cheese dish, but was told this dish was unavailable. We were surprised to hear that, because cauliflower and blue cheese are available in Coles, a one-minute drive away. The next bar snack dish we ordered was the roast potatoes with a harissa sauce. We don't think the potatoes were roasted at all, because they were soggy, soft and tasked like boiled potatoes. They were not crisp or browned at all and had no flavour. As they were a bar snack dish, one would expect them to be crispy and not like a side dish for a main meal. This was a very sub-standard dish as well. Another dish we tried to unsuccessfully order was the main coconut chicken curry dish, but was told for a second time this was unavailable. Again, I don't understand why chicken or coconut was not available, as they are readily available in nearby Coles. In addition, the table service was non-existent. We had to order everything from the bar ourselves and when we did, we both saw a few staff chatting away with each other behind the bar. It is a real shame the food and service has deteriorated so badly here, as this has been a lovely restaurant with a great ambience. It was so bad, we had to pay for an Uber to go to another restaurant for our main meal. We will not be coming back again.