My outside tap would not turn off, so I had to turn my water off. I called the 1800 number on the Sunday and left a message requesting someone to come have a look at it on the Monday. Monday morning I had to call back and find out it anyone had got my message as no return call. They said someone could come out Tuesday which was not convenient, so I was then told someone would be there in half hour as there was someone already in the area. I was told the call out see was $89 and the labour fee was $89/half hour. I thought this was pretty expensive but needed it fixed so agreed. An hour and a half later, someone came, spent 2 minutes to take the tap off and replace it, and charged an additional $75 for the tap, which probably cost $20. I only used this company because I received a flyer in the letterbox and figured I was supporting a local company. Will NEVER USE AGAIN, and am telling everyone I know!!!!!!

Approximate cost: $275.00