Reviews by melissaa17

This review is for Seaford Screens, Seaford VIC

verified email - 05 Jan 2017

My advice is believe the bad reviews you are reading here and dont go any where near this company. I ordered my screens 5 months ago and as expected waited 8 weeks for them to arrive.
What I didn't expect was that 2 of the 8 screens were double the size they were supposed to be. I was calm and considered that mistakes are sometimes made when measuring.
This quickly changed when the installer started to put in the screens that fitted. He drilled the holes unevenly and had to re do them- leaving the woodwork with holes that needed to be filled and re painted.
I also noted that all of the screens didn't fit the windows correctly- they all fell short.I was told 2 weeks for them to remake the 2 screens- after 6 weeks of chasing up they finally set a time to install. Wen they arrived the screens were exactly the same size as at the first installation- for 6 weeks , despite my weekly calls, no one put in the work order.
The installer took them away and came back 2 hours later with them the correct size. If it took him 2 hours why had I waited 6 weeks?

I then spoke with 2 office staff and said I would like to direct deposit the outstanding amount as I did not trust them with my credit card. I chased them for the details for 3 weeks. They finally sent the details via email but the next day charged my credit card.

The screens weren't any cheaper or better quality then anywhere else, save yourself the hassle of dealing with these clowns and go else where. They also have a habit of reviewing themselves on websites like these.