I also came to this salon using a voucher, however my experience was the complete opposite! i couldnt have been happier this was last year and i havent been anywhere else since! the color they use is a german brand with little to no ammonia in it which was my first draw point i have also gotten to know the hairdresser well since visiting and she was telling me how the deals company had oversold the vouchers and the only people who were unable to get an appointment were those who called in the last 2 weeks of deal (which it stated had to be booked before last 4 weeks!) and that the money from those people that couldnt get an appointment was kept by the deals company! this happened to me once before with a restaurant voucher and although i was very angry for loosing my money at the time i now feel sorry for the business' that get put in that position and then get a bad reputation for something beyond their control! anyway all in all fantastic place!