Reviews by michael552

This review is for Centre Com, Sunshine VIC

verified email - 04 Jun 2020

Order was placed 9th of may with 2 items on pre-order (total of 4 items in the order). Website states that items in stock are allocated to an order even if their status changes to "out of stock" at a later date. I find out almost 4 weeks later that none of my items were allocated, and now the one of the original pre-ordered items are in stock (and running low in stock), the original items that were in stock at the time of order are now sold out. When calling to enquire about this, their customer service team tells me that items held to an order are redistributed after 2 weeks so they can make sales on other orders. Absolutely selfish and poor customer service. At this rate my order would never be fulfilled because this there would be a never ending rotation of items being in and out of stock within my order.
Centre com, you should not be accepting a payment transaction if you're not going to honour it by allocating items in stock to orders that have been placed.

Approximate cost: $280