I have used Jonwin on 2 occasions - their price is good and their work is also very good. I think they are a family business - their office person/coordinator is fast, efficient, dilgent and remembers everything. I recommend this business.

My first couple of experiences on EBay were scary, and i was suspicious of the first seller that I had purchased from. As it turned out (I used the 'online chat' option with EBay, the seller was shonky. EBay was so good, and walked me through the steps to get my money back (which I did) and they followed up with emails etc. I was very happy with how they managed a difficult situation.

Some time ago, I had my first spending spree for years, and bought a gas heater, gas stove and gas hot water system, after seeking advice from Gasworks about what would be best for me. After the hot water system was installed, I was without hot water for a week and it never really worked well. Some time later when I couldn't wrangle with it any longer I finally got them out to check it out properly, they wanted to charge me approx $190 to change something in the hot water system - they did fix it and I refused to pay them, and wrote them a letter saying why I was so unhappy with them. They weren't happy and I won't go back. I didn't pay them. They didn't pursue it. I think that they palmed off a faulty system to me, thinking that it wouldn't matter - it did. It still plays up sometimes & I would have to replace it if I wanted to rent the place out. The heater also needed servicing soon after buying it - I have a feeling that I had been given old stock that had been returned or left lying around. The oven is fine. While I was in 'buying mode' the service was fantastic, until the items didn;t work properly. Then I felt like they thought I was a customer from hell that they couldn't be bothered with.

My daughter party in an accident, in my car, interstate.The driver at fault had GIO as insurers - they wee so efficient, and compassionate each time I called with so many questions. I was si impressed, that I have considered changing my car insurer to go to GIO.

I went in to pay for petrol and realised I had left my wallet at home - 10kms away!! I asked the attendant if I cold go home to get it, and left my most valuable possesion that I had with me, as collateral - they allowed this, and I drove home and took the money back in - they didn't make a fuss - they were really good about it - I felt silly, but it was OK with them. I wa very happy with how they handled this.