I was a new customer looking for a supplier for my wedding stationary business and asked the guy on the phone for advice on a colour selection - after describing what i was after he said - right this is definatly the colour you are after and so i trusted his advice and place an order.
Order arrived but was missing one item and the colour was way off what i had described to him.
I called to complain about the colour advice and missing item - girl apologised and said she would send me a replacement item and she advised correctly the colour i should of been advised to order.
Called again as no replacement arrived and explained the situation the man with an english accent was very very rude to me and did not even want to listen to me.
I WILL NEVER BUY FROM THEM AGAIN