Been going here for years, all the dentists are amazing. Staff have not been helpful regarding providing assistance for dental treatment for my little boy and actually refused to provide an alternative referral I can actually afford for specialist treatment. When I asked go escalate the issue it was denied by admin staff and told my little boy was terminated for treatment. Being investigated by AHPRA and the governing body. Appalling customer service denying a little boy a referral for specialist emergency treatment.