I went to emergency for severe pain that I had been enduring for two days..

I had asked four times for pain killers, they responded with someone will be with you shortly…

6 hours later I received some treatment… during the time leading up to this 6 hours I was never checked on, I was provided with no updates… During the total of 10 hours stay at the hospital I was not offered or received any food or water as well..

when I was being discharged I spoke to the lady at the desk to let her know I was leaving and she just starred at me when I said hello and responded with “yes?”

I can barely walk and cannot drive, when I tried to get medication the lifts were not working and the chemist was up the other end of the building…

Conclusion to my experience at Prince of wales? By far the worst experience I have ever had in a hospital… staff were not friendly, some were even rude, there was no professional courtesy or concern being shown.. my issue wasn’t even resolved…

I’m sorry but this simply isn't good enough..
I understand that hospital can be hectic and they can be understaffed but when you see piles of staff walking around have a good old chat and a coffee it doesn’t feel like the are that under the pump…

Definitely don’t recommend this dump of a hospital…