As I'm sure everyone is aware, finding a decent hairdresser is a feat in itself. But finding a good hairdresser who genuinely cares for their customers and (particularly in this day & age) actually knows what customer service means is an ever rarer feat.

Take note - Sandton Hair Gallery is one of those rare gems. The elusive needle in that giant haystack; the diamond in the rough; rarer than pigs with false hens teeth flying!! Well, you get my point :)

Book an appointment and make it a long one; book in for every service you can think of (within budget of course) as you will need the time just to get through a tenth of all the magazines you're interested in!! The fact that they are all current is a miracle in itself so take advantage.

There are relaxing, reclining, massage chairs at the basins and all the products are organic and smell amazing - somehow even the bleach doesn't smell so bleachy; though I haven't experienced the telltale whiff of perming solution yet...

I had the honour of Janene's company as my hairdresser for the afternoon who managed that perfect balance between leaving my ears alone so my brain could absorb all the fabulous 'news' the magazines had for me, and making good conversation when my eyes needed a break or it was inconvenient to be reading - such as relaxing at the basin in the massage chair!

Next on my hit list for Sandton is to try out the fancy-pants electric scissors. I hear tales that these things do for split ends what nancy ganz does for muffin tops!

Of course, there is only one way to find out if my rambling is sage advice or not and that is to try them for yourself! If not for the magazines and general feeling of fabulous you will walk out with, then go so you can tell your grandkids one day about your experience with the long forgotten art of truly great customer service. You know it's treading the same path as the Tassie Tiger & Dodo...