This was my first time having my eyelashes and eyebrows done professionally so I was quite nervous first-up. As soon as I walked into the salon, I felt the ladies there to be very welcoming and friendly. My nerves disappeared almost instantly. Eyelashes were done by Yasmin - she made sure to explain the process in detail and after-care instructions suited to my lifestyle. She is a perfectionist! I love my eyelash extensions! Although they are pricier compared to other salons, i felt the results to be worth its value. I also had my eyebrows done. My eyebrows were a complete mess before and I felt they could not be saved - LOVE THE RESULT! The staff were so professional and lovely. I have already recommended this place to my friends and will definitely coming back next time. Although this was my first time, I feel like I would be a customer of theirs for a lifetime.