Reviews by noels101

This review is for The Good Guys, Osborne Park WA

verified email - 19 Dec 2023

Cannot rely on their delivery service

The Good Guys are very competitive when it comes to pricing however when it comes to their delivery service they let themselves down.
A couple of years ago I ordered an air conditioning unit and I paid for their premium delivery. It did not arrive and I had to arrange a vehicle to go down and pick it up.
Yesterday after waiting patiently for a couple of weeks for a fridge on back order, I rang the store. They told me the fridge would be delivered tomorrow and I could expect a text the night before.
I arranged the day off. I did not receive the text so I rang the store about 10 am. No the fridge is not coming today and if I am to believe the young lady it is coming tomorrow. I have no confidence.
Whilst price is a big factor, the amount of time and money wasted on the Good Guy's abysmal delivery service needs to be taken into account.
I think I will be better suited in future purchasing at Harvey's.

Approximate cost: $1800