Reviews by normanb941

This review is for MLN - Mobile Laptops & Notebooks, West Melbourne VIC

verified email - 09 Apr 2015

Pre Ordered an ASUS G751JY on the 23rd of January 2015.
Laptop still hasn't arrived... it's now the 9th of April 2015.

Email correspondence ground to a halt when they blocked my email address from sending emails to [email protected] and [email protected].

There was nothing harsh said in the emails, just general queries regarding the status of my order, after waiting almost 3 months for a sh ipment to arrive.

I wish the online division for MLN were as decent as the brick and mortar stores in Melbourne.

One of the reasons why I think that the laptop failed to deliver was because they advertised a price lower than what they were willing to pass as an acceptable profit margin.
Lower Price for Pre-Orders to attract customers to placing a pre-order.

I feel like I was the only one to order the laptop, which meant that they would be making a loss on my sale, or the profit margin would be minimal, so it's reflected back in their customer service regarding my order.

"We're making a loss on this sale, so who cares... we're better off if he asks for a refund"

Which I did ask for... but that's when they blocked my email address to prevent any further communication.

Approximate cost: $3015

This review is for MLN Essendon, Essendon VIC

verified email - 09 Apr 2015

Pre Ordered an ASUS G751JY on the 23rd of January 2015.
Laptop still hasn't arrived... it's now the 9th of April 2015.

Email correspondence ground to a halt when they blocked my email address from sending emails to [email protected] and [email protected].

There was nothing harsh said in the emails, just general queries regarding the status of my order, after waiting almost 3 months for a sh ipment to arrive.

I wish the online division for MLN were as decent as the brick and mortar stores in Melbourne.

One of the reasons why I think that the laptop failed to deliver was because they advertised a price lower than what they were willing to pass as an acceptable profit margin.
Lower Price for Pre-Orders to attract customers to placing a pre-order.

I feel like I was the only one to order the laptop, which meant that they would be making a loss on my sale, or the profit margin would be minimal, so it's reflected back in their customer service regarding my order.

"We're making a loss on this sale, so who cares... we're better off if he asks for a refund"

Which I did ask for... but that's when they blocked my email address to prevent any further communication.

Approximate cost: $3015