Installed LED Down lights. Very prompt and professional with quote. Arrived at agreed time, professional and strong work ethic. Takes time to explain job and any possible issues. Very happy with service. Have recommended to neighbour.

Approximate cost: $940

I attended at the showroom with my house plans to get a quote. They sat me down with a manager who gave me a good quote. I accepted the quote to install 33 or 37 lights for $2,200.

The electricians arrived at our house and asked repeatedly if we had mentioned that we had a double storey house and that they were new installs and not all retrofit.

The electricians contacted Ledified and they told us it would cost an extra $1000 to install. We had to pay the extra $1000 or refuse the job. We refused the job.

The deposit minus $65 was eventually deposited into our account, some three weeks later and that was only after several requests and promises that our deposit would be refunded by the end of the week. When I asked why they did not return the entire deposit they said the $65 was the cancellation fee for the electrician.

The Accounts Manager bluntly refused to accept that a job costing $1000 extra on a $2200 quote was a satisfactory reason to cancel the job. We where happy to pay the price quoted. The electrician refused to do the job for that price.

Do not bother leaving a message they will never return your call. I would steer well clear from this company. If they made a mistake on the quote so be it but do not charge the customer a cancellation fee when their quote was wrong. I do not want an apology or an admission of fault, I only wanted my money back as they did not provide the service they promised at the quoted price

Approximate cost: $2,222