To be fair, I had an axe to grind.

I was looking for a 100% cotton TShirt supplier and found Blank Clothing, thought I'd give them a try so I ordered ONE TShirt to try it and ...it was comfortable, well made and not expensive (even adding on the freight cost) GREAT!

So I ordered TWO more, this time another Black and a Grey. Upon receiving the my TShirts I was disappointed to discover that although the Black one was 100% cotton, the Grey one was 85% cotton and 15% viscose.

To 90% of the population this would be no big deal, unfortunately I'm one of the 10% who cannot wear synthetics. Basically that means I can't wear any cotton mix material and even some 100% cotton material sets my teeth on edge, that's when it became evident that like many people, I may also be allergic to certain dyes and treatments applied to the fabric.

Pain in the arse,...you bet! After 5 years my wife has actually started believing me and stopped calling me a fussy bugger.

Disappointed, I emailed Blank Clothing and complained that despite their website stating that this range of TShirts was 100% cotton, the Grey one WASN'T! To be honest I was expecting the normal cop out, "we reserve the right to change the material in our products blah, blah...."

I was pleasantly surprised when I received an email back less than 2 hours after I'd sent my complaint in (and on a Saturday) informing me that they were extremely sorry, they didn't realise that the Grey TShirts were not 100% cotton as all the other colours were and thanked me for bringing it to their attention. Would I also like to choose replacement that would be shipped to me immediately.

Within the hour I checked their website and they had ALREADY posted a disclaimer, in bold red type, stating that the fabric of the grey TShirts was 85% cotton, 15% vicose and not 100% cotton as stated.

Well true to their word my replacement TShirt arrived within the week and I'm a happy little vegemite.

Got to hand it to these guys, they probably deal in orders of dozens, if not hundreds of TShirts and yet they had the decency to sort out this small order personally, with no quibbles. These guys deserve a fair go, I will go on ordering from them and know a few mates are interested as well.