We used Dicksons Refrigeration several ago to replace a small fan motor on our cool-room. I thought the work was very expensive for such a small motor and such an easy job. The fan motor burnt out again recently and I called Dicksons again to replace it. After a week of no show I called and asked when they would fix the fan, and was told that the fan was not in stock and they would call me when it arrived. Another week later I called again and was rudely told that they would call when it arrived!!
I decided to call the local refrigeration wholesaler ACTROL myself and they had the exact same motor in stock and they happily sold me the motor at a fraction of Dicksons charge. I could have had the cool-room fixed on the same day if I had used another company, luckily ACTOL also recommended some reliable refrigeration service company's for next time.
Approximate cost: $300
I have been using the Shepparton Marshall Batteries for years now, we have many battery requirements from cars, tractors, motorbikes etc. etc. I wouldn't go any where else, these guys are friendly, professional and honest. Sometimes a battery needs replacing, sometimes it can be fixed. You can always rely on them for an honest recommendation, a quick fix and warranty back up. Its easy to see why these guys have been in business for 50 years. One of the best service businesses in Shepparton.
The cafe on the lake is in one of the nicest locations in Shepparton. They have a great outdoor deck area that overlooks the recently "renovated" lake. Unfortunately there is nothing else good about dining here. The service is terrible and the food is no better. With 5 people behind the counter you would think at least one might acknowledge that you are standing there waiting. The dried and bland "biscuit"of lasagna was a disgrace and the chips were horrible limp rubbish, and all the other meals were no better . Some serious staff training is required here.
Approximate cost: $20
We had spent a lot of time researching for a new television and had a very good idea about what we wanted and what it was worth. We visited several stores on the day and the "good guys" had a special on the model we wanted so we returned to purchase the TV in the afternoon. We did not get the same freindly salesperson in the afternoon and we had just a few questions to ask prior to purchasing the TV. This young agressive salesperson wanted to analyze our viewing habits and proceeded to tell me that their was no difference in screen resolutions. He was extremely arrogant, rude and had no idea what he was talking about. I was actually stunned with this ego maniacs behaviour. We left the store and ended up getting the same price elswhere. Never again will we step foot in this store.
Approximate cost: $500
We purchased a new car from this dealer and the servicing has been very disappointing.
It is difficult to arrange suitable service times and they will not pick up the vehicles.
The services are fixed price but if anything extra is required they don't tell you until you pick up the vehicle and then have to re-book it for another visit. Some minor plastic panel work was required under the hood and the work was very shoddy, I could have done a much neater job myself. The service counter and the opening hours are not very friendly or helpful.
Often purchase lunch here but the service is slow and not at all friendly.The food is nothing special, the same as you would expect in any basic bakery.
They have an ATM that never works and they should just get rid of it.
We recently had a very bad experience with a birthday cake.
They had no staff on the weekend that could give us a price and when we picked up the cake the next weekend they charged us over $70 for a very basic cake that was full of skewers to hold it together. This is double the amount we payed last time. Once again there was no management available on the weekend to question the pricing.
If you decide to buy a cake from this bakery get the price in writing before you commit.
Pumps N Water regularly fix our farm pumps.
He will come to your farm and fix your pump's and plumbing on site very quickly.
He is often out of phone range but if you leave a message he will get back to you.
We had some new slate tiles added to match existing work.
The end result is good and the guys were friendly and courteous.
The only problem is we had to continually call and chase them up, 3 times they never turned up when they said they would, which wasted a lot of our time waiting for them.
They may have just been very busy but communication needs to be improved.
Approximate cost: $700
We had concrete with a paving stencil added around our swimming pool.
The end result looks fantastic, the guys are very friendly and I would recommend them highly.
Expect delays during changeable weather as they can only work with a few dry days in a row.
Approximate cost: $3000
The food is much better than the bland kebabs offered by most kebab shops.
The owner and staff are very freindly and seem to care about the food they present.
Try the iskender its great.
Approximate cost: $10
15/5/12 I complained to Dicksons when the bill arrived and after advising them of the problems they credited the labour charges.