Do your research before using Betta Wardrobes and check out all review sites including www.productreview.com.au and Google Local reviews. If something goes wrong (they use contractors) you’re on your own. Like so many customers saying the consistent same things on different review sites and groups and also for us, Betta Wardrobes not only provided poor quality workmanship on our project, they also provided the worst customer service experience I have ever had and refused to inspect, apologise or even communicate in a professional manner. We experienced a complete lack of communication, responsibility, and respect for a project which went wrong from the start: Miss communication, wrongly measured up, cancelled contractors multiple times and always us asking when they will return. Following a long waiting time for install and after finally our Wardrobes were installed and the quality of workman ship being poor (see attached images) we immediately reported same day to head office of Betta. We had to constantly call and email, "the manager will get back to you" "the manager has not looked at" " im not sure why the manager has not called or emailed you" "i will ask and re forward again to the manager" is what we constantly were told. Customers cannot get to speak to a manager nor a supervisor i was told. And worse still not once does the manager contact the customer - just an office lady does who says shes knows nothing. After waiting for over a month, we were forced to clean up and fix up some of the issues ourselves to enable a 86yo lady to use her wardrobe again. This then led Betta to cleverly using this as an excuse to not return nor complete the remaining issues because we had been forced to "touched" the wardrobes ourselves. We are still left with original poor quality workmanship (see attached pics) and despite twice sending in detailed images, they refused to inspect, communicate and were totally unprofessional. We now also have a door rubbing against the left side upper shelves and was ignored - this is warranty issue. They have no time if something goes wrong and walk away from you and purposely do not communicate.

We used Huxtable Electrics for our hot water system issue. Response time was quick and cost effective. Friendly and professional - would use again.