Reviews by pn352

This review is for Wholesale Kitchens, Ryde NSW

verified email - 09 Sep 2016

Firstly, they had measured the cabinets incorrectly so that on the first day of install they all needed to be collected, resized and returned the next day. They collected 6 and returned 5!! When we called to say one was missing they insisted they had all been returned. We insisted they had not & after a little hunting, what do you know? They found one had been put on the wrong truck and will not be returned until next week. Due to the incorrect measurements the cabinet above the fridge no longer fit. This needed to be resized which has taken two weeks!! We did not receive the hinges for the euro laundry doors, a panel which sat alongside the dishwasher and a shelf in one cabinet. Basically the wholesale kitchen was a wholesale balls up. Their staff do not reply to emails and do not return calls. Funnily enough they did prior to paying in full. Call me cynical but I am seeing a correlation in their diligence prior to paying and lack thereof after. I really feel like I have been dropped like a hot potato which I would like to cook in my new oven however I am unable to because my kitchen is STILL not finished. Everything that went wrong was somebody else’s fault. No one took responsibility. At my expense I now have to get my installer back to finished off. Got my bench tops somewhere else which was great. They could not stuff that up. I am a glass half full kind of guy after all. Really, really disappointing!!