Both the phone service and the Alexandria team were fantastic! We smashed our Estima's rear window on Friday night and put in an online booking request at 8pm. They called back in 20 minutes and gave a fixed quote to do the work, She said it probably couldn't be done until Monday morning but I was fine with that. Then at 8.15 on Saturday morning, the Alexandria staff rang and said that if we could bring in in to the workshop they could do the work at 10am. That suited us fine! There were no extra fees to what was quoted and it was back on the road by lunch time! Above and beyond customer care!!

Approximate cost: $600

We had to see a hand specialist for my daughter's finger injuries, and the ladies who work at The Hands Physio were the nicest, warmest, friendliest group of professionals I have ever met! They also clearly know their job and they work as a team to make you feel well cared for, by being super thorough and very clear in explaining exactly what they have diagnosed, what the treatment should be and why, and giving it all to you in writing. My daughter felt really comfortable in their office and so did I. The only downside which they themselves find, is their small space - It is one room with a tiny waiting area (which always has enough chairs for the people waiting) and it is at the top of some winding stairs- so it is not heaps accessible. But they are trying to move to bigger premises -- I highly recommend you go there and give them your business, they are so dedicated and great, it is worth it, then they can expand and even more people can benefit from their great work ethic.

Approximate cost: $70 standard session

I just got my second order from Nip Naps, my second baby is due in 2 months and I knew I wanted to order my nappies from Louise again, as we have really enjoyed using Mother Ease one size nappies which we bought from her for my 18 month year old son. The first set of nappies I use are all still in good condition, I needed to just upgrade to the next size of nappy covers for my son, and so I ordered them along with a 12 nappy package with Small covers for my new arrival. The price was very reasonable, Especially with the package deals on sets of 4 covers. And my favourite part is that, as well as the Wizard Duo bonus nappy (which was advertised that I would get with the package), she ALSO threw in a another free gift of a discontinued swim nappy - :-) Pretty special! Great service. Good care instructions that come with the nappies too. I have followed them and never had any problems. Yay.

Approximate cost: $350