Animato Strings

5.0
based on 105 reviews

Customer Approved
“We make customer
service a priority”

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105 reviews about Animato Strings

18 Apr 2019

My daughter needed to go to a bigger size violin (she had a 3/4 size) and since she's quite petite, we thought that a 7/8 size rather than a full-size one would be suitable. However, 7/8 violins are quite limited. Dietrich was so patient - letting my daughter try several instruments to see which fitted her best. It turns out that not all full-size violins are the same and the one we finally bought was perfect for her. It's not often that you get good old-fashion service nowadays and it makes such a difference to the shopping experience.

06 Oct 2018

Exceptional service from all staff in all aspects. Large variety of Violas with expert assistance. My child was extremely happy with the whole experience. Certainly return without hesitation.

18 May 2018

Wonderful service, have had such a positive experience purchasing instruments (cello, violin), and all related paraphernalia, and repairing my cello after a mishap. Highly knowledgeable, prompt, reliable, and a friendly team.
Highly recommended.

Animato Strings 20 Sep 2018

Thank you, Laura, for your lovely feedback!

verified email - 08 May 2018

I had been searching far and wide for a good violin. Animato had such a wide range of fine instruments that it was so easy to compare them and get a sense of the relationship between price and quality. Throughout the process Dietrich was always honest with his opinions about the instruments, and was happy to make adjustments so I could hear them at their full potential. I ended up falling in love with a beautiful 1908 Collin-Mezin violin which I think suits my playing style and personality - at a great price too!

Approximate cost: $9900

Animato Strings 08 May 2018

Thank you, Annie, for your kind feedback, and the confirmation that the Collin-Mezin violin suits your playing style and personality. I am also convinced that it suits any of your future concert audiences because of the fullness of this violin's sound, in combination with your exquisite style and skill.

Animato Strings 20 Sep 2018

Thank you, Annie, for this lovely feedback. I agree that your Collin-Mezin is a wonderful gem. It was waiting for exactly 90 years to be enlivened by your capable hands!

Animato Strings 20 Sep 2018

It was waiting for 110 years!

verified email - 01 May 2018

Outstanding service-very prompt and reliable. Excellent range of instruments and accessories. Good selection of music. Always pleasant and will go out of their way to ensure the customer is satisfied.

Animato Strings 20 Sep 2018

Thank you!!

28 Apr 2018

Animato has been most helpful and brilliant with their time and advice in all things strings. I took my son's violin there as the bridge had fallen out and needed to be repositioned. It was attended to promptly, with great personal service. I highly recommend Animato for excellent service and advice. It is always a pleasure to go to Animato.

Animato Strings 20 Sep 2018

Thank you for your kind feedback!

25 Apr 2018

We recently picked up an old violin hoping it would ok for our daughter to step up to from a 3/4 size. Honestly didnt expect it to turn out the way it did, within the hour we had all the information we needed, repairs done and having it sound amazing all for a very affordable price and excellent service, so pleased we followed advice and went to animato. Will only take our business here from now on. Very highly recommend the store! Thanks for all your help and will be back soon

Animato Strings 26 Apr 2018

Thank you, Suzie, for this lovely feedback! It pleases us as much as our customers when we revive old instruments and make them sound as good as they can!

verified email - 29 Mar 2018

I ordered a German made violin bow over the phone on Tuesday 27th March. I was amazed that it was delivered to me on Thursday 29th March less than 2 days after the order was place. I have already tried the bow out and even as a rank beginner on the violin I am amazed at the difference this bow has made to my playing. things I was having trouble mastering while not perfect still sound so much more pleasing to the ear as my long suffering wife will attest. the person that rang me back after my initial contact. was very helpful and because she also played the violin could understand my frustration with the bow that I was using. So once again ty and I will be sure to be supporting your business well into the future.

Approximate cost: $150

Animato Strings 26 Apr 2018

Thank you very much, Bruce, for your kind feedback. I agree that a good bow can make playing the violin more enjoyable and beautiful.

verified email - 03 Jan 2018

Highly recommended for their personal service and mission to find you the best instrument to suit your budget, with the ability to making some minor adjustments in the workshop. An encouraging and welcoming experience for the whole family!

Animato Strings 26 Apr 2018

Thank you, Levic, for your kind feedback. It is a privilege that Animato has such fine experts in the workshop who can help with fine-tuning instruments so that they sound as good as they can.

verified email - 22 Oct 2017

I recommend Animato Strings to anyone who is looking for a friendly place to go back to. The service is excellent and speedy, the staff are very friendly, trusting, trustworthy, and help is freely given. When in search of a good string instrument. I definitely recommend Animato.

Animato Strings 20 Sep 2018

Thank you for your kind feedback!

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