I can not recommended Chris and his team enough! From the first time I meet Chris I had full confidence in him. He and his team were professional and friendly, nothing was a problem for them! Great attitude and a lovely team to work with. We will be recommended them to everyone & using them again for our investment property! A massive thanks to Chris and this team!

Chris came out promptly to service our Evaporative Cooling system when it was not working. He was very professional and friendly and we would have no hesitation in recommending Aspen Air to anyone.

Approximate cost: $220

I had a heating issue in the middle of winter. The team at Aspen Air showed dedicated service and attention to my problem, played conduit between myself and the unit manufacturer and had the issue resolved within days. I cannot thank them enough for being so prompt and efficient.

Approximate cost: $1

We have used Aspen air twice now, first with heating for our existing house and now a second time with an extension. Both times they have been so easy and pleasant to deal with, and so quick from the time of enquiry to installation and at a great price. They have always been happy to help with any servicing questions too. Highly recommended!

I have used Aspen air to both quote, install and service my gas ducted heating. I’ve never been let down in terms of customer response, delivery and follow up on any question I have asked.
Great team, highly recommend them

I cannot thanks the team from Aspen Air enough! The old heating system in our house was deemed unsafe in the middle of a cold winter with 2 small children we needed a replacement heater quickly. In a matter of days Chris & Sharon had arranged installation of a fabulous new system.
My expectations were exceeded when I returned from collecting my son to find the plumbers had vacuumed and removed 100% of the rubbish.

From the moment of contact, until the installation of my new heater, took less than 24 hours because they knew of my plight, and took it seriously. Pre, during & after-sales support has to be the best I have ever experienced also. Honest, responsive, reliable, & excellent communication. As a woman on my own, I can honestly say I felt safe, that I was treated with respect, and not once was I talked down at, rather than talked to. One of the most efficient, friendly, trustworthy & competitive companies I have ever dealt with. I highly recommend Aspen Air to anyone who is need of heating/cooling. I have found them to be one of, if not the best to deal with. Brilliant is the word that comes to mind.

Choosing a suitable air conditioning system for our period home was an experience that Chris Thomas from Aspen Air made a very simple decision for me. I had received 3 quotes, and they were all very different from the size of the unit to the number of ducts to install. I have a 2 bedroom period home with no space under the house to install a ducted air conditioning unit, so our only option was to install a refrigerated system in the ceiling. I chose Aspen Air as Chris provided expert advice for what is best suited to our home for a very competitive price. At no stage did I fell pressured to make a decision, I was comfortable to have Aspen Air install the air conditioner in our home. I highly recommend Aspen Air, Chris is fantastic and his knowledge is paramount. Aspen is well priced and I highly recommend Aspen Air.

After receiving multiple quotes for the installation of a new ducted heating system, I'm very grateful that I came across the team at Aspen Air. I wish all service providers were as courteous and good as this team.

Chris, the friendly sales contact person, had an impressive knowledge of his product and was very thorough in his measurements of the house. It's a pleasure to deal with someone who takes the time to explain the process while also taking into account the viewpoint and opinions of the customer. The installer was punctual and professional and the installation was done quickly, with a minimum of fuss and mess. (They even know how to work a vacuum cleaner for the clean up!)

The entire team was very good, and I definitely received great value for money. Aspen Air is very competitive in price and was able to deliver their product very quickly, and I would not hesitate to recommend them to others. Overall, definitely a good service experience!