BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

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1116 reviews about BecexTech Australia

verified email - 18 Sep 2015

I found the team at BecexTech helpful plus the best price in Australia for a new iPhone 6, including postage to rural Victoria. Ken

Approximate cost: $954

verified email - 17 Sep 2015

Got my new phone, a Samsung Galaxy 4, for a very good price in just six days. All working fine. Very happy.

Approximate cost: $305

verified email - 16 Sep 2015

There had been few mishaps, but it got resolved eventually.

I recently bought a dual sim Galaxy Note 5 but then I received a single sim phone. It has been few days since I reported the incident, but eventually they gave me a refund. So, kudos to BecexTech for getting this sorted out!

I also purchased a GPS/PDA mounting kit which has not arrived yet. They said that they will deliver it separately but I would not have known that if I had not reported it. Nonetheless, they promised that they will send it after 2 weeks and they did.

I bought from their website given that they are the cheapest option. I initially recommended to be wary in purchasing from this site but with the way how they handled my refund, they have somehow gained my trust back.

With all the hassles that went thru, I am about to give three stars. But I appreciate how their team handled it so I'm giving them 4 stars. Hopefully, no more issues in my next purchase so I can give them 5 stars rating.

Approximate cost: $1100

derynb 16 Sep 2015

I received a poor quality phone and had to return it. It has now been 4 weeks that I have had no phone. I have asked for a refund as I had to buy a new phone but they won't give it. If anything goes wrong then these guys are a nightmare. 3 stars is too generous.

16 Sep 2015

Posting was excellent. The oder I had placed arrived quickly, works brilliantly. Very satisfied with the outcome.

16 Sep 2015

Wow! This site is just great and trustful and speed in delivery.
Thanks so much guys, i just got my s6 edge all good.

verified email - 15 Sep 2015

I bought a Samsung Note 5 Dual SIm. The Single Sim version arrived instead the very next Monday. I noticed that for sales related and delivery queries of the initial product, replies were prompt. But now the wrong product has been sent, I am waiting in Limbo. For now I rate this seller very poorly. As due to no fault of mine, I feel like I am left in the dark. Will update this review based on how this case is treated.

Approximate cost: $1000

verified email - 10 Sep 2015

Good price and items arrived in perfect condition. One email query was answered within a couple of hours.

Only complaint is that it took 4-5 days to leave warehouse (not the 1-3 advertised), and items were shipped from hong kong (which is not clearly mentioned on the website). Due to this they were held up in customs for 3 days, and the transport company used (Toll priority) are useless

Would use again, but only for items that are not urgent and are under customs import tax threshold.

verified email - 10 Sep 2015

Everything's great. I would like to write that the presence of the supported languages in the device.

09 Sep 2015

I had been trying to get a hold of the 4G version of the Xperia Z3 Tablet and Becextech were not only the place left in Australia to have one but they were patient and reliable--even with my fretting.
All in all they were polite, professional and all-round wonderful to do business with. Will be shopping here again.

Approximate cost: $790

verified email - 09 Sep 2015

We bought at iPhone 5C from them and it arrived quickly, but failed within an hour of being turned on. We returned it for repair or replacement under the warranty, and it was eventually replaced. The good - BecexTech do respond rapidly to e-mails, and they did replace the phone under warranty. The bad - it took them three months to do this.

Approximate cost: $450

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