BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

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1116 reviews about BecexTech Australia

verified email - 21 Oct 2015

Decided to go with Becextech after seeing reviews here. Was slightly more expensive than others but thought i should go one with good reviews. It was not a let down. Delivery on time and everything as expected except the bulk adaptor, but could not fault the service or value for money. Will be using them again in the future! Thank you!

verified email - 20 Oct 2015

This is the first time I have made a purchased from this business. I am totally impressed with the speed of delivery. I ordered on Monday and received my new iPhone Wednesday afternoon. The packaging was of a very high standard I would recommend them to my friends. Unfortunately they did not ship me a phone cover as ordered. I immediately advised them of the missing item by email. I was pleasantly surprised to receive a prompt reply, apologising for the mistake and advising that the cost of deleted items had been refunded to my PayPal Account. I'll be back to purchase again.

Approximate cost: $570

verified email - 20 Oct 2015

Purchase a phone, price was the cheapest around. Product received in good working order. Will recommend and or buy from again

verified email - 20 Oct 2015

Still waiting for my galaxy s6 edge to be fixed after 6wks. They sent it to a repair shop that could not fix it. Instead of giving a replacement they sent it to another repair shop who just advised of the same fault (motherboard). Becex onĺy replied when asked. I have sought all updates myself. Should have bought from a local shop that will replace if dead within 3months

Approximate cost: $1200

View all 5 comments
warrenh742 26 Oct 2015

Becex did rely to this post the same day 20th and said "We located the order # and we will assign your repair case to our supervisor. Please allow 1 - 3 business days for a response. We will set the deadline or it will be replaced.
Still waiting to hear from them.

62ca591f 24 Nov 2015

Same here 7 weeks waiting for my phone to be fixed - they sent me a faulty phone then they deliberately make you wait with no Info, its a ploy to try and deter you - I have asked for a refund but am preparing to my court papers already. My Iwi will stage a protest at their offices / house in Auckland next week if my Iphone 5 C or refund is not here on the 26th . It is also unlawful to take multiple payments from your bank account they describe this as a security check - please check your bank accounts

unog 25 Nov 2015

same here bought a s4 oct 15th had it only for 2 days never worked now 25 nov still waiting for replacement !!!!!!!!

16 Oct 2015

Bought an Iphone 5s, extremely happy with product. Fast delivery. Highly recommend, will use again.

Approximate cost: $640

verified email - 16 Oct 2015

So far, the service has been great. Phone was a great price and arrived on time. Let's see how it will perform.

verified email - 15 Oct 2015

Samsung Galaxy S6 Edge+ Dual SIM.

04 Nov 16: Unfortunately the beautiful tale of my phone and service from BecexTech Australia is now a long distant memory.

In September 2016 the 4G modem died. Dropped it directly to their repairer and my nightmare started... 2 weeks later they finally confirm what the repairer told me the week before that they couldn't fit it. One more week after that, they get the phone from the repairer. One week after that they sent the phone to the second repairer. A couple of days later they tell me it could be another 6 weeks. Today they offer me a loan phone - here I am thinking service has suddenly improved and I am happy to pay an admin fee for delivery costs but they want me to pay 1/4 of the value of a phone in leasing costs. Sorry, but if I am not told within 1 week that either it can be repaired or it can't and I am getting a replacement then it's going to small claims.

15 Oct 2015: Quality 5, Service 5, Value 5. Great pre-sales service, simple ordering process, quick delivery (5 calendar days). I asked a lot of pre-sales questions across multiple emails and BecexTech were very quick to respond with succinct detail. They have local repairers available to whom I can take my product directly to minimize turn around time should I have an issue. I have had the phone 3 days and it's great to be able to carry one phone to cover off work and personal. Very happy with the service so far. I will add further feedback during the 12 month warranty.

Approximate cost: $940

14 Oct 2015

Very good service. Product didnt take too long to get here and was packaged well. I highly recommend this company and will use them again, without a doubt. Lindsay

Approximate cost: $600

verified email - 14 Oct 2015

you need to speed up the service from the time you order. !5 days in today's world is very slow

verified email - 14 Oct 2015

Great service and price, fast shipping, very happy trade with your guys, thanks a lot! Will deal with you at next time:)

Approximate cost: $4000

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