I am very happy. I received my iPhone in around two weeks. Sent an email to check the progress of my order & received a response the same day. My order arrived two days later. Very good customer service.

Great service, good value for money, phones arrived quickly and in great condition. recommend to anyone.

Approximate cost: $469

Excellent service. Received my order within a week, as advertised. Outstanding range of products.

I was very happy with Becex Tech, I recently ordered a Samsung Galaxy S6 as it was advertised for a price lower than I had seen it anywhere else and it was delivered in just over a week.

I have been a Becextech customer for 3 years now, bought about 5 items and never had a problem with getting what I wanted and needed. I only had to return an item once due to manufacturer’s problem and they assigned the faulty item to their repairer. It was fixed in about 10 days or so, which was pretty good. Very happy with the overall purchase.

Postage costs are steep, especially when you add the extra insurance coverage I paid. All up I paid around $50 by mistakenly believing this is an Australian company, when in actual fact the iPhone came from Hong Kong. Packaging was less than desirable – just one flimsy piece of used bubble wrap around the iPhone box and put into a DHL satchel. When it arrived, it was missing the additional car charger I ordered and paid for. Emailed customer service who arranged for the car charger to be sent to me - it was mailed ex Sydney from a company I previously had extremely bad online shopping experiences with and had vowed to never deal with again - not sure of the connection between them and Becextech. I paid an additional $15 and received a cheap, non-genuine car charger which is actually on the website of the “other” company in Sydney for $1.98 which was missing the USB lead - a car charger is difficult/impossible to use without a lead - right? I again, emailed customer service who said although a cable is not usually included but they would send me one. It was left on my front door step (not posted, but hand delivered I assume) late on Sunday 4 October 2015.

They have assured me there will be no issues with the 12 month warranty should I need to claim on it (apart from having to go through them/their service agents that is!).

Emails to customer service were not always answered - I had to keep emailing until I got a response – and when they were received, they did not always make sense, I received multiple responses from different people, requests for me to send a picture of items I had not received (ie car charger) – how can I send a photo of something I didn’t receive?

Overall, after all the issues I've encountered, I really wish I had purchased the iPhone direct from Apple. The cost would have only been marginally higher, postage would have not been as expensive, there would not have been as many issues actually getting the product(s) I paid for (iPhone was received in 8 days but with all the stress and messing around to get all the items I ordered and paid for, it was in fact 18 days from the date of order until I received the entire order), plus any potential future warranty issues would be hassle free (as has been the case with other Apple products I have purchased direct from Apple).

Therefore, would I buy from this company again? DEFINITELY NOT!!!!

First time I had used Becextech and it was a very good experience. Buying the item and checkout was very easy. I would have opted for standard delivery, but I opted for the faster delivery as I needed it within 2-3 days. Order was shipped quickly, which I appreciated. Item arrived in great condition, and packaging was great. All in all, it was a great experience. I used to only use eBay for online electronic shopping, but I will definitely come back to Becextech as a viable option to purchase product in the future.

Ordered a new phone on Thursday morning and my new phone arrived on Monday morning. Everything was accounted for and the phone is working fine. The only issue I had was that the phone language was set to Chinese, but a couple of minutes they showed me how to change it to English. Overall I couldn't be happier and would definitely recommend BecexTech Australia.

Purchased an iPhone 5c, delivery was within the 1 week stated. Initially there was a small problem with the phone, but it was all resolved satisfactorily.
Great service, many thanks.

Approximate cost: $470

Arrived quickly and packed well. I’m not happy with the case which I didn't have to return, they just sent me another bigger one immediately. Very happy so far with everything!

Approximate cost: $500