BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

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1116 reviews about BecexTech Australia

verified email - 13 Jun 2015

My first experience shopping with this company has been good.
My enquiry after about a week from order regarding shipping was answered promptly and the item (a phone ) arrived approx 1 week later.

Approximate cost: $300

verified email - 04 Jun 2015

Extremely happy with my purchase and transaction overall, I can't recommend this website more highly.
As soon as I paid, I had some shipping and postage questions, which Erwin answered promtly, I was super happy with his communication and helpfulness.
Postage was within a week and perfect condition! I'm in love with my new phone :)

verified email - 03 Jun 2015

I have done business with them many years and spent thousands of dollars with them. I have always had great service and good pricing. Any returns or problems have been dealt with promptly and courteously. I can recommend them to anyone with out reservation

clinta572 26 Jun 2015

Disagree. I was told by my friend there Erwin that while the website offers an Australian warranty that this is not the case. Their warranty policy does not comply with Australian consumer law and they will reject on unreasonable grounds. You save a small portion of retail cost but at the expense of consumer rights. Buyer beware.

verified email - 02 Jun 2015

I bought a pink Samsung Note 4 32mb for my daughter, as I could not find it in the usual electronics store. Received the phone within a week. I was pleasantly surprised.

Approximate cost: $700

verified email - 01 Jun 2015

I had query before delivery of my phone i received quick reply clarifying my question. It was quick and easy to purchase my iPhone and they kept me update to date every step of the way.
I am extremely happy with both my new phone and the service I received. I was considering more expensive makes and models to purchase

verified email - 25 May 2015

I have bought from Becextech several times and am yet to have a problem using them, they provide a trustworthy prompt service always. The item you purchase is sent as it is described on the website.
Shipping is fast to Australia and usually order was delivered around 3 - 5 working days or so. The last time I bought a mobile phone on the Wednesday afternoon & it was delivered on the next Monday morning.

verified email - 22 May 2015

Very poor service,payed for priority delivery and the phone arrived 3 weeks from the order date.
Very poor. I asked for a refund on the postage and they said" It was within their delivery time"

Approximate cost: $400


Review under investigation
This review is currently being investigated by the Word of Mouth team and it does not affect the business' overall rating. This review will either be confirmed or removed once our inquiry is complete.
alisons665 26 Jun 2015

Sorry this experience sounds correct, i have been waiting 3 weeks and still not telephone

lawrenceg881 03 Aug 2015

I had the same issue with my order. Was told delivery time would be 5-7 days but instead took 3 months and all they offered was "sorry for the inconvenience" and cheap ugly phone covers that no one would use. I would warn against this company.

verified email - 21 May 2015

Samsung galaxy S5.
The product is awesome and perfect..
Reasonable price.
Phone came after a week. I am happy with the product. Thank you very much...

Approximate cost: $513

20 May 2015

A really great experience.***** I asked lots of questions and those questions were always answered within 24 hours. I also received photos of verification from them. What more can you ask for. Product was indeed the product I wanted and it arrived in a little over a week. This was the second time I have purchased from this company and I will not hesitate to purchase from them again. Thanks again, and in a world where people are getting ripped off on the net, you are showing people that there are good guys out there. Thank you

verified email - 19 May 2015

I couldn't find a lens compatible with my 7 year old digital SLR. Great value and delivery. The only hiccup was their insistence in delivering to a street address. The reason given was that they needed signature. AusPost gets a signature from me when collecting a parcel and DHL has actually delivered parcels to my PO Box, so I didn't see their point. Nevertheless, after a couple of days of arguments they accepted to deliver to an AusPost Parcel Locker. After that everything went smoother. Would I order from them again? Yes, but I would aim to convince them to deliver to my PO Box

Approximate cost: $700

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