BecexTech Australia

4.1
based on 1116 reviews

Customer Approved
“We make customer
service a priority”

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1116 reviews about BecexTech Australia

verified email - 12 Feb 2015

Many thanks for sending my new phone. It looks great. Haven't had the opportunity to set it up just yet, as we are away on holidays for a few weeks. As soon as I get home I will get one of my family members to set up the phone for me. I am looking forward to using it as the old one I had was really old. Your communication with me has been exceptional. Many thanks.

Anonymous
verified email - 12 Feb 2015

Horrendously slow. Ordered a mobile phone from them, and ten days later still waiting for it to arrive. I ordered another phone from ebay around the same time, and this arrived after three days. Misleading advertising about delivery speed as it states on website that it takes maximum 3 days to leave the warehouse, but in fact there are lots of hidden caveats to that. Very unhappy with this shopping experience. When I wanted to cancel my order, they wanted to charge me $55 admin fee eventhough the item had not been collected by the courier company or shipped out yet.

lawrenceg881 03 Aug 2015

Totally agree, they are shonky beyond belief. They sell items on their website that they don't have in stock. And their delivery times are only guides. Could take three months to get an item, like it did for me.

verified email - 08 Feb 2015

Bought Canon SX50 as a gift - was looking for a compact bridging camera with a good zoom, easy to handle and reasonably priced. This camera is packed full of great features, just a pity there is no pop up flash or viewfinder. It ticks all the boxes for me and thanks to Becextech for the great service and quick delivery. I will definitely be back.

verified email - 07 Feb 2015

Very wide range of products, good prices and the customer service is really GREAT! I ordered a lens for my camera, which wasn't available at the moment, but they managed the problem as soon as I wrote an e-mail to them. The lens was shipped just a few days after I ordered it. The staff is always at disposal by e-mail, kindly helping customer with every question or info. I highly recommend them.

verified email - 29 Jan 2015

I did some research and found some good reveiws for BecexTech so I purchased a $500 camera from them (so I had to trust them) and I was not disappointed! The camera came a day earlier than their suggested time and is exactly as described. I have already shared my experience with people at work and have no hesitation in recommending this company

Approximate cost: $500

Anonymous
22 Jan 2015

The items are cheaper as they ship direct from Hong Kong. I could have brought online from hong Kong direct ans daves $$

Approximate cost: $2000

Anonymous
verified email - 15 Dec 2014

Received my Galaxy Note 4 today. Fast delivery, good communication. Phone in perfect condition but the box seal was broken.

I understand that the explanation is that they need to check the phone to avoid DOA situations but I thought that this was this is what the manufacturer does it anyway before it seals the box.

verified email - 12 Dec 2014

Purchased an LG G3 phone via the internet. It was well packaged and dispatched the same day and arrived quickly. They kept me up to date with my order and tracking details. The phone is awesome and exactly as described. Would happily deal with them again.

Approximate cost: $570 AUD

09 Dec 2014

After some initial confusion the order, as described, well packaged, new and sealed was delivered quite quickly. I would allow up to 8 business days for delivery to avoid any frustration. I would suggest that the shipping cost is on the expensive side although the savings on the actual products are generally well worth the investment. The customer service response was prompt and informative and now I realise that the process once commenced moves along quiclkly only held up by stock shortages although alternatives are offered or the original order is placed on back order. Would order again form this company.

verified email - 19 Nov 2014

Overall a pleasant and prompt shopping experience from Becextech. They said the article would be delivered on a certain date and it was. The item in this case, a quite expensive camera body was delivered by normal mail having been paid with 'Paypal', no issues encountered.
At this juncture I would certainly shop with Becextech again. Thanks Becextech.

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