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Doorite Screens Pty Ltd

check icon 4.9 (57)

Business details

Opening hours

Monday:

9:00am to 4:00pm

Tuesday:

9:00am to 4:00pm

Wednesday:

9:00am to 4:00pm

Thursday:

9:00am to 4:00pm

Friday:

9:00am to 4:00pm

Sunday:

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Service awards

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Portfolio

Reviews for Doorite Screens Pty Ltd (57)

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4.9
57 reviews
5 star icon
55
4 star icon
1
3 star icon
0
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0
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1
Service Rating
4.9
Quality Rating
4.9
Value Rating
4.9
irenap197
1 review · 400 points
16 Nov 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very happy with Doorite Screens. The whole process was a very pleasant experience. Romy was very professional and polite. David was prompt in doing a measure and quote. Even though they advised that it will take up to 3 weeks for installation, they completed the job in less than one week from paying deposit. Wayne was very nice and efficient, arrived very punctually. I love the end product invisiguard. Would highly recommend Doorite Screens!!!

renate-m
1 review · 400 points
10 Feb 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Best ever service highly recommended

verified email - 28 Dec 2021
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

After sale response when things go belly up is a defensive tactic of complete denial and blaming the customer.
Extremely disappointed with the quality of product as deterioration has been astounding. Have you ever been told that you have to clean dust off and external door every 3 months? Good luck if there’s an issue.

Approximate cost: $2000

As discussed via phone and email, we are very sorry you are disappointed with the look of the double doors, which were installed 7 years ago at your rental property. Upon our inspection we observed the doors to be in good working order, but there has been a lack of maintenance/cleaning, which has deteriorated the paint in some parts, along with thick dirt, dust, there are signs of spillage & stains all down the mesh onto the door which align with the paint damage.
Absolute steel doors have a 15 year warranty on construction & 3 year warranty on the finish, if the doors are cleaned and maintained as per guidelines.
Doorite cant be responsible for the ongoing maintenance required to maintain the original look of the doors.

22 Dec 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great looking screen door , very good service and installed to perfection.

verified email - 16 Mar 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We needed to retrofit insect screens to sliding doors. I wanted something neat and unobtrusive that preferably fit within the existing door frame. Most companies wanted to fit a large frame around the existing doors so they could install their screens. Yuk. Doorite were the only company to say, yep, we can fit screens within the existing frame. Yay!
They are great - they colour-matched the existing frame and the screens look like they're part of the original doors, not a retrofit. We can now get a breeze through, and I'm really very happy with the purchase. Well priced, too.
Before ordering I did go down to the factory where the staff were really helpful and had everything on display. Everyone at Doorite was lovely - from the sales staff, factory staff and installers. Very happy to recommend this local business.

Approximate cost: $650

Thank you Kathy for the fantastic review, it was a pleasure doing business with you, so very glad the screen doors are doing the job for you and blending in with the house frame. if you need anything else, we are happy to pop out to measure up and quote for you.

jamesp230
1 review · 400 points
02 May 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Highly recommend Doorite. They installed a fly screen door for me.

The quality of the door and installation were spot on. Colour matched perfectly with existing door.

The staff were friendly, knowledgeable and were quick to respond to any questions I had.

Thanks a lot Doorite!

Thanks James for taking the time to wright a great review. Hope you enjoy your screen door.

jacquil609
1 review · 600 points
verified email - 17 Aug 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have had a fantastic experience with Doorite screens.
They went out of their way to offer solutions for our 40 YO security door with the broken handle. The job was assessed and the repair completed within a couple of days at an extremely reasonable price considering the effort that went into getting it just right. Everyone my mother and I dealt with could not have been more helpful and accommodating.
It is very refreshing that family companies are still surviving in this day and age and somewhere you can still get real service and talk to real people.
I would not hesitate in using there services again in the future.

Thank you for your lovely review, the old door and lock was very tricky, so glad Andy could fix the door for you !

sana-d
1 review · 600 points
verified email - 16 Aug 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Right from the start this company was excellent to deal with , the sales rep Shayney was lovely and very experienced and knowledgeable about her product , Wayne the gentleman who put the door in was lovely and did a fantastic job !

Approximate cost: $870

very glad you are happy with the door and our staff ! thank you for your review.

davidk625
1 review · 600 points
verified email - 09 Aug 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I wholeheartedly recommend Doorite Screens as a local, customer-focussed business who manufacture to a very high, exacting standard. I have had the pleasure of my new security screen door installed today that not only looks amazing, it has transformed the entrance to my business/home. Their made-to-measure service was first class through initial, friendly and helpful customer service consultation, the build quality, through to the final installation. All manaufactured and installed in a timely manner. Highly recommended.

Thank you for your recommendations David, very much appreciated.

verified email - 14 Jul 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I visited Door Rite to see if they could repair a lock from an old security door which was needing to either be repaired or replaced. After looking at the lock they said it couldn't be repaired but after a few minutes of looking around they found a similar used lock and gave it to me. I offered to pay but they wouldn't accept anything and were happy for me to have it.

I'll certainly be keeping this company in mind when I need a new security door and have no hesitation in recommending them. Fantastic service.

Thank you for the great review, glad we could help you out with the lock !

michellem193
1 review · 400 points
24 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My door was installed a few days ago and it has totally transformed the look of my entrance. I went for the newest model called “Malvern” and it has worked beautifully!
I love the design, colour and the quality of the door is fantastic.
I’m one happy customer!
Thank you to the team at Doorite!
Michelle (Ormond)

Thank you Michelle, so glad you love the new Malvern design door

deb-k480
1 review · 600 points
verified email - 09 Mar 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I just wanted to say how much I love my new security screen door and what a brilliant job you did…it has made a HUGE difference to the amount of light in my new kitchen, being able to see outside, apart from the security aspect… a bonus, it stops some drafts coming in from the old front door too….& really suits my little period workers cottage. I also appreciate the time you put in to explain things to me, like how secure it was, as I live close to beach, how to maximise rust prevention over time, by double dipping and how you could adapt the design to match the panels of my period front door … nothing was a problem.
I know Wayne is coming back to changeover something from grey to black…but just wanted to say how thrilled I am at the installation job he did so professionally and quickly too.
So, just many thanks for the great great service.
ps: …I rarely write notes like this nowadays as it’s hard to find professional family businesses like yours anymore .. or get service like this anymore … .
I will have no hesitation in recommending your business.

Approximate cost: $1000

Thank you so much Deb, We are very happy that you love the door !!

sinclairl
1 review · 600 points
verified email - 12 Dec 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We just wanted to say thanks for the great service. The installer showed up right on time and was fantastic. We feel we got great value for dollar and would be happy for you to use us as a reference for future work.
Really well done from the first call, to the measure and quote, to the install. Fantastic experience.
Hope you all have a great holiday period and a prosperous new year! Cheers,
Sinclair Le-Hugh

laeliam
1 review · 400 points
28 Nov 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

From the moment I called to enquire about the types of screen doors the service was friendly and they had a rep come out to my place to do the measurements within a week. Screen doors look excellent as they were custom built and the service was very friendly. Highly recommend.

verified email - 12 Oct 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I seldom write reviews but I had to on this occasion.
Great product and the team at Doorite were really easy to deal with. The door looks great (would you believe that we've had compliments on the color and style of door)
We got three quotes and they were cheaper on one and on par with the other. Don't waste your time shopping around, Doorite are great value and their product is fantastic. I have no hesitation in recommending Doorite.

Thank you for the wonderful review, so glad you are happy with the door, Kind Regards from all at Doorite Screens.

jessica-l429
1 review · 600 points
verified email - 09 Oct 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We had a great experience with Doorite, service was prompt and our door looks great! Would recommend to anyone looking for a new door.

Thank you so much for your review Jessica, we are very happy to hear that you would recommend us !

verified email - 19 Sep 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

very prompt efficient and attentive service. true to their word, deliver on their promises and turn up on time every time.good quality good value product.

kathleenh730
1 review · 400 points
15 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very professional service on time every step of the way. The doors look great and really compliment the period of the house and the neighbours like them too! Kathleen

Thank you for the fantastic review, we are so glad you are happy with the doors !

zoeh776
1 review · 600 points
verified email - 28 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thanks so much for your help.
I've never had a problem with your work and everyone is so helpful which I really appreciate. The guy we had come out yesterday was great, on time, lovely, and professional... What more can you ask for.

Thank you so much for your lovely review, very much appreciated !

17 Feb 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Doorite such a great service, great friendly people, quick to respond, thrilled with my screen door they look great would recommend them to everyone!!

davidv12
1 review · 620 points
verified email - 01 Jan 2017
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Jenny at Doorite was very helpful and resolved the colour matching queries we had. Both the door and side panel have now been restored and reinstalled. Our front-entrance now looks lovely and we're happy with the outcome.

Approximate cost: $1330

View all 4 comments

To David, yes there was a scratch which with our quality control decided to get powderocated until you were happy. We are very disappointed that after 6 months has gone by, you did not contact us to make us aware that you were now unhappy. We are proud of our designs and our facebook comment was how the design was inspired and not a joke, out of respect we have removed the photo of your door.

To David, following up on your other comment, Doorite was on Christmas holidays, I received a text from womo alerting me of the review that was posted, I was unable to access the work computer due to my holiday but was able to access Doorite's Facebook page from my phone, to remove the photo as I did not want you to feel upset about the photo or comment on our door design.

davidv12 13 Jan 2017

To Doorite: six months did not pass without comment or complaint. I spoke to Michael (on the phone) immediately after the door was refitted for the second time to let him know the door colour was not a match to the side panel. However a week passed and I was only contacted by Doorite to demand payment. During this phone call we were clear that we were still not happy with the mis-matched paint. I was assured that Doorite would fix this problem: my mistake was to pay for the work before it was complete because that was the last we heard from you.

heatherm604
1 review · 600 points
verified email - 18 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you for the great service you have provided in the installation of my Doorite Security Doors. I'm absolutely thrilled with them.
Sincerely Heather

ron-l
1 review · 600 points
verified email - 15 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Many thanks for everything, the sales, quality of doors, fitting by Wayne, you name it, we're really happy, they've dressed up and secured our home nicely. We'd recommend you for sure.

Best regards,
Ron

aliciah657
1 review · 600 points
verified email - 12 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had a couple of quotes done and the girl who came out was on time, talked me through all my options and provided me a quote on the spot. I went with a steel frame canterbury door for my Victorian terrace house and a single window screen in the same steel mesh.
The guy who came out to check measure called me within a few days of me placing the order, and within a few weeks my door/flyscreen was ready. I had to initally change one thing before they started to manufacture the flyscreen and this was also no problem. Wayne came out to install my goods and was on time, friendly, and quick and cleaned up after themselves. Very happy with the quality of good, installation and service and would recommend to anyone.

Thank you for your wonderful review Alicia, So Glad you are happy with the security door Kind Regards from the Doorite Team.

suzannem517
1 review · 400 points
10 Oct 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Just had a steel porch enclosure installed and we are rapt with the end result. It really looks amazing and the workmanship is of a very high standard.

I visited the showroom to see the doors in person before I made my final decision. The staff were very helpful and offered practical advice in relation to materials, design choice, etc.

And good value for money.

Overall, it was a simple process for me and our job was handled with the utmost professionalism.

Job took around 5 weeks.

Would definitely recommend without any hesitation.

Approximate cost: $2300

Thank you for your fantastic review Suzanne, so glad you are happy with your new enclosure ! Best Regards from the Doorite Team

verified email - 26 Jul 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thankfully a friend recommended Doorite Screens to us. Andy listened to our requests and was very thorough recording our requirements. Wayne was fastidious with the measurements on our 80 year old house and double checked his templates and any queries he had with us. Very professional service and we are so pleased with the quality of the finished product.

verified email - 13 Jul 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you for your professional level of customer service from start to finish. We love our new screen door! It is solid, well built and looks great. All staff were a pleasure to deal with.

verified email - 29 Jun 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We had two doors installed for our weatherboard home. Good service and good value.
Thanks Romy and the team at doorite.

Thank you for your lovely review : ) Kind Regards Romy

19 Jun 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thank you guys for doing such a wonderful job. I really appreciated your professional and thorough service throughout the whole process. My door looks fantastic and works beautifully. Would happily recommend your company to everyone.

Thank you for the fantastic review, So glad your loving the new door : )

ellen-c
1 review · 600 points
verified email - 27 Apr 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The door measurement taken by Andy was accurate and Dave did a good, clean job with the fitting and installation yesterday - the timing of which suited me well.

The new Screen Door looks very nice in appearance and I am glad I used Doorite to do the job.

Thank you Ellen for the lovely review !