Ezy Air Conditioning & Heating Pty Ltd

4.9
based on 659 reviews

Customer Approved
“We make customer
service a priority”

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659 reviews about Ezy Air Conditioning & Heating Pty Ltd

verified email - 28 Aug 2017

My air conditioning installation concluded today, and I couldn't be happier with Ezyair's service from start to finish.

I live in a 1950s double brick apartment block, so I was aware that installing a split system unit would be a challenge. From the very beginning, I received excellent service from Ho who explained their service clearly and thoroughly, and sent me a questionnaire to assist with the quoting process. Ho was very upfront about the cost (which was nothing, and no obligation too!), and this was particularly impressive when I saw the quote. Detailed and thorough, but most importantly, providing me with options.

Dan, who coordinated the work, contacted me when I was promised, and promptly responded to my text messages regarding the installation team's arrival. This delivered great peace of mind.

The installation team of Luke, Kush and Chris were fantastic. My installation had to be conducted over two Monday's, thanks to Melbourne's weather. They immediately noticed an issue with the switchboard, took a photo and liaised with Ho to get a variation to the quote. I was given a discount due to the last minute nature of the change, but as the full price was less than I thought it would be, I was doubly impressed by this generous gesture.

Luke, Kush and Chris worked diligently to get the outside and indoor units erected, and left the electrical wires in a safe and tidy state to be hooked up the following week.

Luke and Kush returned today, on time, cheerful, and again, conducted themselves so professionally. Their skills as electricians are impeccable, and I feel very lucky to have had such a great team working for me!

Thank you Ho, Dan, Luke, Kush and Chris and the rest of the Ezyair team! You're awesome!

verified email - 01 Aug 2017

I have used their service before and the same applies, Very professional and courteous, great unit, very happy and would gladly recommend them.

22 Jul 2017

They were on time, did the job well, and even cleaned up after. The technicians were personable and polite, and thoroughly explained the operation of the new ducted system.

verified email - 14 Jul 2017

Josh & Ollie were fantastic. Installed my split system and had it up and running. Explained how to use it and always asked if it was where I wanted the split system. Attention to detail was fantastic. SJ

Approximate cost: $1000

06 Jul 2017

Dwayne, Lari, Ollie and Josh. A have provided a fantastic service from ezyair. Arranging and installing 4 units. the whole process from quoting to installation was outstanding

verified email - 23 Jun 2017

Absolutely fabulous all round, from arranging a quote, communication, knowledge and info provided, and then the 2 x Josh's, Chris, Ollie, Dwayne, and Lars actually completing the job where they arrived punctually, were professional, and then tidied up after themselves on completion. And then Dan, my first point of contact and then my last, who checked in on how the job went - it was all fabulous! Highly recommended.

Approximate cost: $4000

08 Jun 2017

5 stars in every aspect! What a great service. Specially Dan and the boys, a HUGE thank you from Cosmetiques De France. Couldn't have asked for more!

01 Jun 2017

I am always so impressed with EZYAIR. Dan, Chris and Lars provided awesome service again today. These guys know how to exceed customer expectations. I have absolutely no hesitation in recommending EZYAIR.

17 May 2017

Been an excellent install ,very professional ,excellent work ethic ,very knowledgeable team .thanks a lot Chris ,Josh A,Ollie,Dwayne and Larz and of course thanks to Dan and Leigh

verified email - 20 Apr 2017

I was very pleased with Ezy Air's installation of a reverse cycle split system. My job was a bit complicated, but Chris, Ollie, Stew and the two Joshes completed the job professionally and with good results. Before the installation, Leigh Klaver helped me choose a unit and worked with me to determine my installation requirements. I had a lot of questions so it was a long process, but Leigh was very knowledgeable and patient. He we a pleasure to deal with and I never felt rushed or pressured. You get great service from these guys.

Approximate cost: $3500

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