Have been very pleased with the professional way that Joel Leslie and Jeremy have advised me and carried out the work. They have been efficient with the way the work was carried out and easy to talk with.
my comments relate to the pricing structure for Fallon Solutions, I could not fault there workmanship and the way the electrician was courteous be sure to get the pricing up front.
We had 1 power point ($131 for 1 double) and two light switches, cost $262 for two light switches. Total cost $380, Yes I accepted the quote because I was concerned for the safety of my family. I checked and found I could buy the parts for between $17 & $40 for each part after job was completed.
I will definitely will not be recommending and or using Fallon ever again.
Hello Keith, I'm sorry that you feel unhappy with your experience. To give you an insight into the pricing there is obviously quite a lot more than the parts which goes into providing the premium quality service which we provide for our customers.
As you say the workmanship of the job was excellent, and along with that quality we provide a lifetime warranty on works completed. In addition our staff undergo regular training each week, and all of their equipment is rigorously tested to ensure it is compliant with legal safety standards.
While you're correct that we are not the cheapest service provider around, when it comes to having peace of mind for your family's safety (your primary concern), we feel more comfortable ensuring that our work is of the best possible quality for our customers, rather than cut corners just to save a few dollars.
A very positive experience. Joel Leslie conducted the inspection very professionally and was willing to discuss the problems that were found and how they could be resolved.
Hi there, great to hear you were happy with Joel's service. We'll pass your feedback on to him today.
Mike nguyen the air conditioning service repair man arrived this morning to investigate the mitsubishi air conditioner.
I felt the service man was ...friendly and helpful
I think the fallon membership could be useful
Thank you
Approximate cost: $192
Thanks for taking the time to leave a review! We'll pass on your comments to the team today.
This afternoon we had michael nguyen from fallon air conditioning come and serviced the air well ducted air conditioner.
I felt that the air con repair man was informative, polite, friendly.
I think the fallon trade group are quick to respond, thorough and willing to help. I like they have multiple tradesman to choose from and a fair home trades members plan.
Try them
Approximate cost: $470
Hi there, thanks for taking the time to leave some feedback. Great to hear you were happy with your experience. We'll pass your comments back to the team today.
Joel Leslie from Fallons was friendly competent young man. Good advice seems to know his stuff. On time and efficient. Speaks highly of Fallon as an employer.
Great to hear you were happy with your experience. We'll pass your comments on to the team today!
Very disappointed with Fallon. They wouldn't tell me the price upfront (only "$49 dispatch fee" - i.e. just to turn up the front door). Then the technician turned up and told me the work would require HUNDREDS of dollars to even look at my air conditioner!!! Avoid!!!
Very disappointed with Fallon. They wouldn't tell me the price upfront (only "$49 dispatch fee" - i.e. just to turn up the front door). Then the technician turned up and told me the work would require HUNDREDS of dollars to even look at my air conditioner!!!. Avoid!!!
Hello Brian, I'm sorry to hear about your experience...
We are trying to find the job you are referring to so that we can investigate this issue for you however we are finding it difficult to locate given the information you have provided. Could you please either a) provide more information like the job number, the name the booking was made under or the date, or - b) contact us directly on (07) 3029 6362 so someone can look into this for you personally...
I note that you have posted this same review on a number of different sites so in case you do not receive this message, I will post the same response on those other review sites as well.
Initial phonecall was made at 8:14am and no consultant was available but would call back. Didnt hear back till 10:11am. Thought this a bit slow as i had to be able to plan my workday.
Joel arrived mid afternoon and sorted the issue out relatively quickly. Good fault finding skills.
Also Joel rang when 5 minutes away which was good
Approximate cost: $280
Hi there and thanks for leaving some feedback on your experience. We'll pass on your comments to the team today.
This morning michael the air conditioning service man, came to inspect the kelvinator and Panasonic air conditioner.
I felt the aircon service man was ...helpful and polite
I felt the aircon cash back offers were ...ok
Thank you
Approximate cost: $5000
Great to hear you're happy with your experience. We'll pass your feedback on to the team today.
Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.
Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...
Upgrade Your Account
Great to hear you were happy with the service Joel provided. Thanks for taking the time to leave some feedback!