Fallon Solutions

4.9
based on 1653 reviews

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  • 41 Devlan St, Mansfield QLD 4122
    Service all areas of Brisbane, the Sunshine Coast and Gold Coast.
  • 07 3540 ... Click to show
  • Visit our website
  • Opening Hours (Thursday: Office: 7.00am to 5.30pm, Trades: on call 24/7)
  • Payment methods
    Cash, EFTPOS, Visa, Mastercard
Customer Approved
“We make customer
service a priority”

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1653 reviews about Fallon Solutions

19 Jun 2015

Have been very pleased with the professional way that Joel Leslie and Jeremy have advised me and carried out the work. They have been efficient with the way the work was carried out and easy to talk with.

Fallon Solutions 26 Jun 2015

Great to hear you were happy with the service Joel provided. Thanks for taking the time to leave some feedback!

verified email - 17 Jun 2015

my comments relate to the pricing structure for Fallon Solutions, I could not fault there workmanship and the way the electrician was courteous be sure to get the pricing up front.
We had 1 power point ($131 for 1 double) and two light switches, cost $262 for two light switches. Total cost $380, Yes I accepted the quote because I was concerned for the safety of my family. I checked and found I could buy the parts for between $17 & $40 for each part after job was completed.
I will definitely will not be recommending and or using Fallon ever again.

Fallon Solutions 24 Jun 2015

Hello Keith, I'm sorry that you feel unhappy with your experience. To give you an insight into the pricing there is obviously quite a lot more than the parts which goes into providing the premium quality service which we provide for our customers.

As you say the workmanship of the job was excellent, and along with that quality we provide a lifetime warranty on works completed. In addition our staff undergo regular training each week, and all of their equipment is rigorously tested to ensure it is compliant with legal safety standards.

While you're correct that we are not the cheapest service provider around, when it comes to having peace of mind for your family's safety (your primary concern), we feel more comfortable ensuring that our work is of the best possible quality for our customers, rather than cut corners just to save a few dollars.

12 Jun 2015

A very positive experience. Joel Leslie conducted the inspection very professionally and was willing to discuss the problems that were found and how they could be resolved.

Fallon Solutions 19 Jun 2015

Hi there, great to hear you were happy with Joel's service. We'll pass your feedback on to him today.

12 Jun 2015

Mike nguyen the air conditioning service repair man arrived this morning to investigate the mitsubishi air conditioner.
I felt the service man was ...friendly and helpful
I think the fallon membership could be useful
Thank you

Approximate cost: $192

Fallon Solutions 19 Jun 2015

Thanks for taking the time to leave a review! We'll pass on your comments to the team today.

11 Jun 2015

This afternoon we had michael nguyen from fallon air conditioning come and serviced the air well ducted air conditioner.
I felt that the air con repair man was informative, polite, friendly.
I think the fallon trade group are quick to respond, thorough and willing to help. I like they have multiple tradesman to choose from and a fair home trades members plan.
Try them

Approximate cost: $470

Fallon Solutions 12 Jun 2015

Hi there, thanks for taking the time to leave some feedback. Great to hear you were happy with your experience. We'll pass your comments back to the team today.

09 Jun 2015

Joel Leslie from Fallons was friendly competent young man. Good advice seems to know his stuff. On time and efficient. Speaks highly of Fallon as an employer.

Fallon Solutions 12 Jun 2015

Great to hear you were happy with your experience. We'll pass your comments on to the team today!

verified email - 07 Jun 2015

Very disappointed with Fallon. They wouldn't tell me the price upfront (only "$49 dispatch fee" - i.e. just to turn up the front door). Then the technician turned up and told me the work would require HUNDREDS of dollars to even look at my air conditioner!!! Avoid!!!

verified email - 07 Jun 2015

Very disappointed with Fallon. They wouldn't tell me the price upfront (only "$49 dispatch fee" - i.e. just to turn up the front door). Then the technician turned up and told me the work would require HUNDREDS of dollars to even look at my air conditioner!!!. Avoid!!!

Fallon Solutions 12 Jun 2015

Hello Brian, I'm sorry to hear about your experience...

We are trying to find the job you are referring to so that we can investigate this issue for you however we are finding it difficult to locate given the information you have provided. Could you please either a) provide more information like the job number, the name the booking was made under or the date, or - b) contact us directly on (07) 3029 6362 so someone can look into this for you personally...

I note that you have posted this same review on a number of different sites so in case you do not receive this message, I will post the same response on those other review sites as well.

05 Jun 2015

Initial phonecall was made at 8:14am and no consultant was available but would call back. Didnt hear back till 10:11am. Thought this a bit slow as i had to be able to plan my workday.
Joel arrived mid afternoon and sorted the issue out relatively quickly. Good fault finding skills.
Also Joel rang when 5 minutes away which was good

Approximate cost: $280

Fallon Solutions 12 Jun 2015

Hi there and thanks for leaving some feedback on your experience. We'll pass on your comments to the team today.

05 Jun 2015

This morning michael the air conditioning service man, came to inspect the kelvinator and Panasonic air conditioner.
I felt the aircon service man was ...helpful and polite
I felt the aircon cash back offers were ...ok
Thank you

Approximate cost: $5000

Fallon Solutions 12 Jun 2015

Great to hear you're happy with your experience. We'll pass your feedback on to the team today.

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